For all Remind users.

On Remind, all users have one account role – teacher, parent, student – and they can have one or more of four organizational roles – teacher, student, parent, and/or staff. Each organizational role provides users with different communication abilities which affect how they can use Remind. Users can change their roles at an organization from their Profile page, but only by downgrading. For instance, a teacher can change their role to that of a parent or a student at an organization, but a parent cannot change their role to that of a teacher. Remind Hub administrators can assign organizational roles to users in their community via their Remind dashboard

This article contains the following sections:

• Teacher
• Student
• Parent
• Staff
• No Role
• Frequently Asked Questions
  • How do I change my role?
  • Is there a role for administrators?
  • Can I have more than one role?

Teacher

The teacher role is for people who are educators, managers, or leaders and manage classes in your community. Teachers can: 

• Submit a request to join an organization, if teacher approval is on
• Create and join classes
• Manage class settings
• Schedule announcements for their classes
• Become co-owners of other classes
• Set office hours

Student

The student role is best suited for participants of a class. Students cannot change their own role. Students can:

• Create and join classes
• Reply to schoolwide or class announcements, if replies are turned on
• Message other students and parents, if participant messaging is on

Parent

The parent role is for adults or guardians of students enrolled in the community. Parents can:

• Create and join classes
• Send messages to their student's teacher, if replies are turned on
• Message other members of the class, if participant messaging is on
• Link their Remind account to their child’s

Staff

The staff role is best suited for a non-teaching member of the community, such as a school nurse, guidance counselor, coach, or office staff. It is only available to Remind Hub customers, and only administrators can assign the staff role. Users cannot remove the staff role from their account. They must have their administrator remove it for them. Staffers can:

• Create and join classes
• View and send messages to everyone in an organization
• Set office hours

No Role

A participant will not have a role when a teacher or administrator is added to the community or class without assigning them a role. The participant can add a role to their account at any time. 

Frequently Asked Questions

How do I change my role?

• If you are a teacher, parent, or administrator you can change your role at any time. Only administrators can assign you the “staff” role.
• If you are an administrator, you can change someone else's role. 

Is there a role for administrators?

• At the moment, we do not have the "administrator" role. Instead, all verified district and school administrators have the "teacher" role as well as admin access to their organization.  If you need admin permission, you can obtain it from one of the verified administrators at your school. These verified individuals manage an administrator dashboard, which includes communication statistics and organization-wide messaging. This level of access is only available to schools and districts with Remind Hub.
• Related article: Setting up your organization in Remind

Can I have more than one role?

• Yes, they can! Sometimes a user may qualify for more than one role in the same organization. For example, a user can be a teacher at one site in the district and a parent at another site in the same district. If your community created an account for you via rostering, you do not have to update your role as rostering automatically takes care of this. 
  • If you need to manually assign two roles to someone, you can add them in via Direct Add and change their role later.