For all Remind users |
On Remind, all users have one account role – teacher, parent, or student. They can have one or more of four organizational roles – teacher, student, parent, staff, or employee (coming soon). Each organizational role provides users with different communication abilities, which affect how they can use Remind. Users can change their roles at an organization from their Profile page, but only by downgrading. For instance, a teacher can change their role to that of a parent or a student at an organization, but a parent cannot change their role to that of a teacher. Remind Hub administrators can assign organizational roles to users in their community via their Remind dashboard. We currently do not show the employee role in the Organizations section.
This article contains the following sections:
Teacher
The teacher role is for people who are educators, managers, or leaders and manage classes in your community. Teachers can:
- Submit a request to join an organization if teacher approval is on
- Create and join classes
- Manage class settings
- Schedule announcements for their classes
- Become co-owners of other classes
- Set office hours
Student
The student role is best suited for participants in a class. Students cannot change their roles. Students can:
- Create and join classes
- Reply to school-wide- or class announcements if replies are turned on
- Message other students and parents if participant messaging is on
Parent
The parent role is for adults or guardians of students enrolled in the community. Parents can:
- Create and join classes
- Send messages to their student's teacher if replies are turned on
- Message other members of the class if participant messaging is on
- Link their Remind account to their child’s
Staff
The staff role is best suited for a non-teaching community member, such as a school nurse, guidance counselor, coach, or office staff. It is only available to Remind Hub customers, and only administrators can assign the staff role. Users cannot remove the staff role from their accounts. They must have their administrator remove it for them. Staffers can:
- Create and join classes
- View and send messages to everyone in an organization
- Set office hours
Employee
The employee role is only available to Remind Hub customers, and only administrators can assign it to and remove it from members of their organization. The employee role best suits non-teaching staff members who need to receive district and school-wide announcements and do not need access to message the entire organization. Administrators typically assign this role to their bus drivers, coaches, custodial staff, etc. Employees can:
- Create and join classes
- View and send messages to anyone in a class that has participant messaging enabled
- Set office hours
No Role
A participant will not have a role when a teacher or administrator is added to the community or class without assigning them a role. The participant can add a role to their account at any time.
Role Matrix
Check out the graphic below to help determine which role is the best match for you.
CAPABILITIES | ADMIN | STAFF | EMPLOYEE | TEACHER | PARENT | STUDENT |
Access district or school dashboard and manage settings | ✔ | 🚫 | 🚫 | 🚫 | 🚫 | 🚫 |
Complete and update an SIS sync | ✔ | 🚫 | 🚫 | 🚫 | 🚫 | 🚫 |
Add people directly to school | ✔ | Only via owned classes | Only via owned classes | Only via owned classes | Only via owned classes | Only via owned classes |
View and edit school's People and classes list | ✔ | 🚫 | 🚫 | 🚫 | 🚫 | 🚫 |
View and pull district and school statistics | ✔ | 🚫 | 🚫 | 🚫 | 🚫 | 🚫 |
Make voice calls | ✔ | ✔ | Only for owned classes | Only for owned classes | Only for owned classes | Only for owned classes |
View and edit surveys | ✔ | Only for owned classes | Only for owned classes | Only for owned classes | Only for owned classes | Only for owned classes |
Set office hours | ✔ | ✔ | ✔ | ✔ | 🚫 | 🚫 |
Approve teacher role and class requests | ✔ | 🚫 | 🚫 | 🚫 | 🚫 | 🚫 |
Create and join classes | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Be an owner or co-owner of a class | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Manage class settings | ✔ | Only for owned classes | Only for owned classes | Only for owned classes | Only for owned classes | Only for owned classes |
Send district, school, and class announcements | ✔ | Only to owned classes | Only to owned classes | Only to owned classes | Only to owned classes | Only to owned classes |
View and message participants from the school's People list | ✔ | ✔ | 🚫 | 🚫 | 🚫 | 🚫 |
Send individual or group messages | ✔ | ✔ | ✔ | ✔ | If the class owner enables participant messaging | If the class owner enables participant messaging |
Edit class participant names and preferred languages | ✔ | Only for owned classes | Only for owned classes | Only for owned classes | Only for owned classes | Only for owned classes |
Frequently Asked Questions
How do I change my role?
- You can change your role anytime if you are a teacher, parent, or administrator. Only administrators can assign you the “staff” role.
- If you are an administrator, you can change someone else's role.
Is there a role for administrators?
- Yes, we have an organizational role called "admin" for administrators. To obtain the admin role for your organization, a verified district or school administrator must add you as an administrator. These verified individuals manage an administrator dashboard, which includes communication statistics and organization-wide messaging. This level of access is only available to schools and districts with Remind Hub.
- Related article: Setting up your organization in Remind
Can I have more than one role?
-
Yes, they can! Sometimes, a user may qualify for multiple roles in the same organization. For example, a user can be a teacher at one site in the district and a parent at another site in the same district. If your community created an account for you via rostering, you do not have to update your role, as rostering automatically takes care of this.
- If you need to assign two roles to someone manually, you can add them via Direct Add and change their role later.