Remind

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Troubleshooting

Troubleshooting

General

My district is banning Remind this year. What can I do?
My wireless network is unsupported
Students under 13 can't join classes outside the United States
Service disruption for Rogers customers in Canada

Account

Why is someone messaging with my name?
I can't access my account
I can't link my phone number
I can't reset my password

Messages

I can't find an unread message/notification
I'm not receiving messages
My text messages look strange or out of order
My announcement won't send
Messages are slightly delayed
Why aren't my messages being delivered?

See all 9 articles

Classes

I can't add an owner to my class
I get an error when I try to add a participant
There are people I don't recognize in my class or duplicate names
I'm having trouble texting a class code to 81010
I get an error when I try to join a class

Technical issues

What does it mean that my mobile device is rooted or jailbroken?
How do I enable cookies?
How do I take a screenshot?
The site isn't loading or I see a network security certificate
My widget isn't appearing on my blog/website

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Tutoring Help

Troubleshooting

General

My district is banning Remind this year. What can I do?
My wireless network is unsupported
Students under 13 can't join classes outside the United States
Service disruption for Rogers customers in Canada

Account

Why is someone messaging with my name?
I can't access my account
I can't link my phone number
I can't reset my password

Messages

I can't find an unread message/notification
I'm not receiving messages
My text messages look strange or out of order
My announcement won't send
Messages are slightly delayed
Why aren't my messages being delivered?

See all articles

Classes

I can't add an owner to my class
I get an error when I try to add a participant
There are people I don't recognize in my class or duplicate names
I'm having trouble texting a class code to 81010
I get an error when I try to join a class

Technical issues

What does it mean that my mobile device is rooted or jailbroken?
How do I enable cookies?
How do I take a screenshot?
The site isn't loading or I see a network security certificate
My widget isn't appearing on my blog/website

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