Remind
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Troubleshooting

General

  • My district is banning Remind this year. What can I do?
  • My wireless network is unsupported
  • Students under 13 can't join classes outside the United States
  • Service disruption for Rogers customers in Canada

Account

  • Why is someone messaging with my name?
  • I can't access my account
  • I can't link my phone number
  • I can't reset my password

Messages

  • I can't find an unread message/notification
  • I'm not receiving messages
  • My text messages look strange or out of order
  • My announcement won't send
  • Messages are slightly delayed
  • Why aren't my messages being delivered?
See all 9 articles

Classes

  • I can't add an owner to my class
  • I get an error when I try to add a participant
  • There are people I don't recognize in my class or duplicate names
  • I'm having trouble texting a class code to 81010
  • I get an error when I try to join a class

Technical issues

  • What does it mean that my mobile device is rooted or jailbroken?
  • How do I enable cookies?
  • How do I take a screenshot?
  • The site isn't loading or I see a network security certificate
  • My widget isn't appearing on my blog/website

Can’t find what you’re looking for? Get in touch!

Tutoring Help

Troubleshooting

General

  • My district is banning Remind this year. What can I do?
  • My wireless network is unsupported
  • Students under 13 can't join classes outside the United States
  • Service disruption for Rogers customers in Canada

Account

  • Why is someone messaging with my name?
  • I can't access my account
  • I can't link my phone number
  • I can't reset my password

Messages

  • I can't find an unread message/notification
  • I'm not receiving messages
  • My text messages look strange or out of order
  • My announcement won't send
  • Messages are slightly delayed
  • Why aren't my messages being delivered?
See all articles

Classes

  • I can't add an owner to my class
  • I get an error when I try to add a participant
  • There are people I don't recognize in my class or duplicate names
  • I'm having trouble texting a class code to 81010
  • I get an error when I try to join a class

Technical issues

  • What does it mean that my mobile device is rooted or jailbroken?
  • How do I enable cookies?
  • How do I take a screenshot?
  • The site isn't loading or I see a network security certificate
  • My widget isn't appearing on my blog/website

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