The site isn't loading or I see a network security certificate

It's possible there is a firewall on your school's network that is blocking our site. Your IT specialist can confirm and help!

Let them know that we use 

If you're on a home network, it is possible that the browser has security settings or plug-ins that may be blocking our site.  It is helpful for us to know the browser you're using, that you're successfully connected to home wifi and that other sites you visit regularly are displaying properly on your computer.