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My text messages look strange or out of order

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Tess Lippincott
Customer Support

Messages include strange characters

If you're sending messages with emojis or with diacritics (special characters associated with messages in other languages), certain carrier and handset combination may experience issues. 

Unfortunately, we don't currently have a solution as this affects different phones across every carrier. If a specific person in your class is experiencing this issue, though, please don't hesitate to contact us at support@remindhq.com.

Messages are out of order

This issue also has to do with your cell phone carrier. When cell phone carriers deliver messages too far apart over time, phones do not always wait before sending the messages. That's why you might receive texts out of order.

This is more likely to happen if you have a degraded service or if you're using certain carriers. 

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  • I can't find an unread message/notification
  • How do I merge my duplicate accounts?

Can’t find what you’re looking for? Get in touch!

  1. Help Center
  2. Troubleshooting
  3. Messages

My text messages look strange or out of order

Avatar
Tess Lippincott
Customer Support

Messages include strange characters

If you're sending messages with emojis or with diacritics (special characters associated with messages in other languages), certain carrier and handset combination may experience issues. 

Unfortunately, we don't currently have a solution as this affects different phones across every carrier. If a specific person in your class is experiencing this issue, though, please don't hesitate to contact us at support@remindhq.com.

Messages are out of order

This issue also has to do with your cell phone carrier. When cell phone carriers deliver messages too far apart over time, phones do not always wait before sending the messages. That's why you might receive texts out of order.

This is more likely to happen if you have a degraded service or if you're using certain carriers. 

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Related articles

  • What Remind texts look like
  • I'm not receiving messages
  • Why aren't my messages being delivered?
  • I can't find an unread message/notification
  • How do I merge my duplicate accounts?

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