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I get an error when I try to add a participant

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Veronica D. Joseph
Customer Support

If you see a pop-up such as "5 users were added successfully. 3 errors were detected. Fix them and resubmit", it could be due to one of the following reasons:

  • A person has blocked Remind by texting STOP. The person can re-join or resubscribe by texting the class or school code to the Remind number, 81010. 

  • A person has been banned from the school organization. The owner of the class has blocked the individual.

  • The person has already received a class invitation that day. You cannot invite a person twice or more in one day to the same class.
  • Individuals under the age of 13 aren't allowed to join a class that another student or parent owns. 

  • Individuals under the age of 13 aren't allowed to join a class that hasn't been linked to a school. 

To inquire about a blocked/banned user or if you are unsure how to proceed, contact support@remind.com

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  • Preferred language translation FAQs
  • How do I add another owner to my class?
  • How do I add people to my class?
  • Why aren't my messages being delivered?
  • How do I change my role?

Can’t find what you’re looking for? Get in touch!

  1. Help Center
  2. Troubleshooting
  3. Classes

I get an error when I try to add a participant

Avatar
Veronica D. Joseph
Customer Support

If you see a pop-up such as "5 users were added successfully. 3 errors were detected. Fix them and resubmit", it could be due to one of the following reasons:

  • A person has blocked Remind by texting STOP. The person can re-join or resubscribe by texting the class or school code to the Remind number, 81010. 

  • A person has been banned from the school organization. The owner of the class has blocked the individual.

  • The person has already received a class invitation that day. You cannot invite a person twice or more in one day to the same class.
  • Individuals under the age of 13 aren't allowed to join a class that another student or parent owns. 

  • Individuals under the age of 13 aren't allowed to join a class that hasn't been linked to a school. 

To inquire about a blocked/banned user or if you are unsure how to proceed, contact support@remind.com

Was this article helpful?
Yes No
2428 out of 3695 found this helpful

Why wasn’t this article helpful?

Loader

Related articles

  • Preferred language translation FAQs
  • How do I add another owner to my class?
  • How do I add people to my class?
  • Why aren't my messages being delivered?
  • How do I change my role?

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