Remind
Schools & Districts Higher Ed Teachers Families Partners
Log in
  1. Help Center
  2. Troubleshooting
  3. Messages

Messages are slightly delayed

Avatar
Veronica D. Joseph
Customer Support

Typically, messages are instantaneous, but during peak times (7-8am, 3-4pm) you may notice a slight delay (less than 10 minutes).

If you are noticing consistent delays (more than once) in your messages take longer than this to deliver, please email the Remind Support team so we can take a look at your account. 

Various factors including cell carriers can also play a role in message delivery. Please include your class @code, the phone number for you or your participants who are not receiving messages and your cell carrier.

Was this article helpful?
Yes No
4 out of 13 found this helpful

Why wasn’t this article helpful?

Loader

Related articles

  • Why aren't my messages being delivered?
  • I'm not receiving messages
  • I can't find an unread message/notification
  • How do I opt out of messages?
  • Message editing or deletion

Related articles

  • Why aren't my messages being delivered?
  • I'm not receiving messages
  • I can't find an unread message/notification
  • How do I opt out of messages?
  • Message editing or deletion

Can’t find what you’re looking for? Get in touch!

  1. Help Center
  2. Troubleshooting
  3. Messages

Messages are slightly delayed

Avatar
Veronica D. Joseph
Customer Support

Typically, messages are instantaneous, but during peak times (7-8am, 3-4pm) you may notice a slight delay (less than 10 minutes).

If you are noticing consistent delays (more than once) in your messages take longer than this to deliver, please email the Remind Support team so we can take a look at your account. 

Various factors including cell carriers can also play a role in message delivery. Please include your class @code, the phone number for you or your participants who are not receiving messages and your cell carrier.

Was this article helpful?
Yes No
4 out of 13 found this helpful

Why wasn’t this article helpful?

Loader

Related articles

  • Why aren't my messages being delivered?
  • I'm not receiving messages
  • I can't find an unread message/notification
  • How do I opt out of messages?
  • Message editing or deletion

Can’t find what you’re looking for? Get in touch!

Reach out to us directly

Still can’t find what you’re looking for? Send us a message and
we’ll get back to you as soon as possible.

Contact us
Terms & Policies

Product

  • Schools & Districts
  • Higher Education
  • Teachers
  • Families
  • Partners

Company

  • About Us
  • Careers
  • Press
  • Resources

Community

  • Connected Educators
  • Trust & Safety
  • Help Center
  • Blog
Terms & Policies