I can't reset my password

Password reset link is invalid or expired

The link was sent more than 12 hours ago, so it's no longer valid for security reasons. Click on "Forgot Password?" again to get a new link.

You'll receive an email from us within 10 minutes with a link that says "Reset password instructions" from no-reply@mail.remind.com.

Bad Request error

If you see a Bad Request error, typically your mail inbox or the browser is having trouble understanding our link. Try copying and pasting the link into a different browser!

Ctrl + click on the link will allow you to Copy Address Link so you can paste the link somewhere else.  

Didn't receive an email

If you clicked "Forgot Password?" but didn't receive an email, there are a few things to try: 

  1. Are you in the email inbox for the email account you used when signing up for Remind? Make sure it's the same email address you use to log in.
  2. Search your inbox for mail from no-reply@mail.remind.com and the subject: Reset password instructions.
  3. Copy this link to the Forgot Password? page and open in a new browser.
  4. Have you received other emails from us (@mail.remind.com or support@remindhq.com)? The email carrier may be blocking our emails. You can try whitelisting the email address. Here's how.

If none of these tips work, please email our Support team. We'll provide a password reset link for you or temporarily reset your password so that you can log in. 

Note: Always create a strong, unique password that does not include personal information nor sequential numbers or letters and is at least 8 characters long. Doing this will make it difficult for someone to guess your password, and gain access to your account. Also, do not use the same password for Remind as you use for other sites in order to prevent your Remind account from being put at risk if your credentials become compromised at another company.