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I can't find an unread message/notification

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Serena Chalaka
Customer Support

When an unread notification is associated with an archived class or deleted Remind account, the message can often be found in the All Classes tab at the bottom of your class list. 

Screen_Shot_2019-06-03_at_2.42.01_PM.png
If you keep receiving unread notifications in the app, we recommend updating the Remind app to the latest version on the iOS App Store or on Google Play.

Related articles

  • Message editing or deletion
  • How do I resolve sync errors and alerts?
  • How do I archive and unarchive my classes?
  • How do I retrieve message history?
  • How do I merge my duplicate accounts?

Can’t find what you’re looking for? Get in touch!

  1. Help Center
  2. Troubleshooting
  3. Messages

I can't find an unread message/notification

Avatar
Serena Chalaka
Customer Support

When an unread notification is associated with an archived class or deleted Remind account, the message can often be found in the All Classes tab at the bottom of your class list. 

Screen_Shot_2019-06-03_at_2.42.01_PM.png
If you keep receiving unread notifications in the app, we recommend updating the Remind app to the latest version on the iOS App Store or on Google Play.

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Related articles

  • Message editing or deletion
  • How do I resolve sync errors and alerts?
  • How do I archive and unarchive my classes?
  • How do I retrieve message history?
  • How do I merge my duplicate accounts?

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