Only for Remind Hub administrators that are rostering via SIS sync. Use this resource if you're adding people directly.
This article outlines the post SIS sync implementation rollout for your organization and contains the following sections:
- Review rostered classes and accounts
- Send notifications
- Account cleanup
- Update your CSV files at least once every 90 days
- Set up Premium Features
Review rostered classes and accounts
Review each school’s People list and look for the green chain link next to rostered participant’s names.
Review each school’s Classes list. Toggle the view from Active to Unclaimed to see the newly rostered classes.
Send notifications
After the CSV sync is complete, you’ll need to notify teachers, students, and parents about their new accounts. Any district or school administrator can manually trigger notifications from each school’s SIS sync report. You can learn more about the first teacher, student, and parent notificationshere.
After the CSV sync is complete, you’ll need to notify teachers, students, and parents about their new accounts. Any district or school administrator can manually trigger notifications from each school’s SIS sync report. You can learn more about the first teacher, student, and parent notifications here.
Account Cleanup
Before adopting Remind Hub, members of your community may have already been using Remind to communicate. These members will still exist in your organization.
Remind has scripts to remove non-rostered users in bulk. Ask your Implementation partner about these clean-up options.
Update your CSV files at least once every 90 days
To automate the removal of users and classes in Remind (based on changes that happen in your SIS), you must upload your CSV files at least once every 90 days.
When new classes or accounts are added or removed from your SIS, these updates will be automatically reflected in Remind. User actions in Remind (such as changing the name of a class) will not be affected by these syncs.
Once a Remind account has been created, email addresses and phone numbers can no longer be updated. Instead, users can update their contact information directly in Remind.
Set Up Premium Features
Depending on your Remind plan, you may have access to additional features that you’ll need to set up. Click the link to the relevant article based on your Remind Hub features.
If you’re unsure of what features are a part of your Remind Hub, please reach out to our support team or a member of our sales team.