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  2. Administering Remind Hub
  3. Rostering - Getting started

Post Rostering Implementation Rollout

Avatar
Byanka Campos
Customer Support

Only for Remind Hub administrators that are rostering via SIS sync. Use this resource if you're adding people directly.

This article outlines the post SIS sync implementation rollout for your organization and  contains the following sections:

  • Review rostered classes and accounts
  • Send notifications
  • Account cleanup
  • Update your CSV files at least once every 90 days
  • Set up Premium Features

Review rostered classes and accounts

Review each school’s People list and look for the green chain link chainlink.pngnext to rostered participant’s names.

Rostered____Unrost..png

Review each school’s Classes list. Toggle the view from Active to Unclaimed to see the newly rostered classes. 

Screenshot_2022-11-10_at_5.51.53_PM.png

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Send notifications

After the CSV sync is complete, you’ll need to notify teachers, students, and parents about their new accounts. Any district or school administrator can manually trigger notifications from each school’s SIS sync report. You can learn more about the first teacher, student, and parent notificationshere.

Screenshot_2022-11-09_at_6.08.45_PM.png

After the CSV sync is complete, you’ll need to notify teachers, students, and parents about their new accounts. Any district or school administrator can manually trigger notifications from each school’s SIS sync report. You can learn more about the first teacher, student, and parent notifications here.


Account Cleanup

Before adopting Remind Hub, members of your community may have already been using Remind to communicate. These members will still exist in your organization.

Remind has scripts to remove non-rostered users in bulk. Ask your Implementation partner about these clean-up options.

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Update your CSV files at least once every 90 days

To automate the removal of users and classes in Remind (based on changes that happen in your SIS), you must upload your CSV files at least once every 90 days.

When new classes or accounts are added or removed from your SIS, these updates will be automatically reflected in Remind. User actions in Remind (such as changing the name of a class) will not be affected by these syncs.

Once a Remind account has been created, email addresses and phone numbers can no longer be updated. Instead, users can update their contact information directly in Remind.

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Set Up Premium Features

Depending on your Remind plan, you may have access to additional features that you’ll need to set up. Click the link to the relevant article based on your Remind Hub features.

  • Auto-messaging
  • Voice Calls
  • LMS
    • Schoology
    • Canvas
  • Social Media Integrations
  • Remind Hub integrations
    • Google Meet
    • Meetings in Teams
    • Zoom

If you’re unsure of what features are a part of your Remind Hub, please reach out to our support team or a member of our sales team.

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Related articles

  • How can I see my message delivery summary?
  • Formatting files for a CSV 2.0 sync
  • How do I handle term changes for my CSV sync?
  • How do I create a Remind account using the iOS app?
  • Add Remind to ClassLink and Set up ClassLink SSO

Can’t find what you’re looking for? Get in touch!

  1. Help Center
  2. Administering Remind Hub
  3. Rostering - Getting started

Post Rostering Implementation Rollout

Avatar
Byanka Campos
Customer Support

Only for Remind Hub administrators that are rostering via SIS sync. Use this resource if you're adding people directly.

This article outlines the post SIS sync implementation rollout for your organization and  contains the following sections:

  • Review rostered classes and accounts
  • Send notifications
  • Account cleanup
  • Update your CSV files at least once every 90 days
  • Set up Premium Features

Review rostered classes and accounts

Review each school’s People list and look for the green chain link chainlink.pngnext to rostered participant’s names.

Rostered____Unrost..png

Review each school’s Classes list. Toggle the view from Active to Unclaimed to see the newly rostered classes. 

Screenshot_2022-11-10_at_5.51.53_PM.png

Return to top


Send notifications

After the CSV sync is complete, you’ll need to notify teachers, students, and parents about their new accounts. Any district or school administrator can manually trigger notifications from each school’s SIS sync report. You can learn more about the first teacher, student, and parent notificationshere.

Screenshot_2022-11-09_at_6.08.45_PM.png

After the CSV sync is complete, you’ll need to notify teachers, students, and parents about their new accounts. Any district or school administrator can manually trigger notifications from each school’s SIS sync report. You can learn more about the first teacher, student, and parent notifications here.


Account Cleanup

Before adopting Remind Hub, members of your community may have already been using Remind to communicate. These members will still exist in your organization.

Remind has scripts to remove non-rostered users in bulk. Ask your Implementation partner about these clean-up options.

Return to top


Update your CSV files at least once every 90 days

To automate the removal of users and classes in Remind (based on changes that happen in your SIS), you must upload your CSV files at least once every 90 days.

When new classes or accounts are added or removed from your SIS, these updates will be automatically reflected in Remind. User actions in Remind (such as changing the name of a class) will not be affected by these syncs.

Once a Remind account has been created, email addresses and phone numbers can no longer be updated. Instead, users can update their contact information directly in Remind.

Return to top


Set Up Premium Features

Depending on your Remind plan, you may have access to additional features that you’ll need to set up. Click the link to the relevant article based on your Remind Hub features.

  • Auto-messaging
  • Voice Calls
  • LMS
    • Schoology
    • Canvas
  • Social Media Integrations
  • Remind Hub integrations
    • Google Meet
    • Meetings in Teams
    • Zoom

If you’re unsure of what features are a part of your Remind Hub, please reach out to our support team or a member of our sales team.

Return to top

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Related articles

  • How can I see my message delivery summary?
  • Formatting files for a CSV 2.0 sync
  • How do I handle term changes for my CSV sync?
  • How do I create a Remind account using the iOS app?
  • Add Remind to ClassLink and Set up ClassLink SSO

Can’t find what you’re looking for? Get in touch!

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