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How do I cross-post an announcement to social media?

Avatar
Veronica D. Joseph
Customer Support

Currently only available for Remind Hub Plus or Premium administrators. If you're not sure you have this feature, please reach out to your Customer Success Manager. Web only.

Stay connected with your community as effectively as possible by using our social media cross-posting feature to post your Remind announcements on Facebook, Instagram, and/or Twitter. 

Follow the instructions in this article to use our third-party partner Ayrshare's social media integration platform to link your Remind account to your district or school's social media account(s). Each time you have an announcement to share, save time and spread it quickly with a single click. 

This article contains the following sections: 

  • Before you begin
  • How to link social media accounts to Remind
  • How to cross-post an announcement
  • Example of a cross-posted announcement
  • Troubleshooting
  • How to disconnect social media accounts from Remind
  • Notes on our partnership with Ayrshare 


Before you begin

tick-g5615f15d1_1280.png We only support Instagram Business accounts that are connected to a Facebook page. Follow the steps listed here to link your Instagram Business account to your organization's Facebook page.

tick-g5615f15d1_1280.png Be sure to log out of your personal FaceBook, Instagram, and Twitter account, and log in to your organization's social media account(s). 

tick-g5615f15d1_1280.png Any links shared on social media will expire after 90 days in accordance with Remind’s security practices.  

tick-g5615f15d1_1280.png Announcements over 280 characters will be posted in multiple threaded tweets on Twitter.

tick-g5615f15d1_1280.png We recommend reviewing Facebook, Instagram, and Twitter's post rules as well as Ayrshare's image and video guidelines. Reviewing them now will prevent you from having to spend time fixing minor errors later. 

tick-g5615f15d1_1280.png Make your posts accessible to all community members by adding alt text to your images on Facebook, Instagram, and Twitter. 

tick-g5615f15d1_1280.png Use Ayrshare's troubleshooting guide if you have difficulty linking your social media accounts to Remind.  


How to link social media accounts to Remind

  1. Log in to your Remind account online.
  2. Click a district or school from the left navigation menu. 
  3. Select the Settings tab. 
  4. Click App integrations from the menu on the left.
  5. Select Set up for Facebook, Instagram, and Twitter under Social media integrations. mceclip3.png
  6. Click Facebook, Twitter, and/or Instagram on the pop-up.mceclip0.pngtick-g5615f15d1_1280.png Make sure you're only signed in to the social media account(s) you want to connect to your organization's Remind account.  
  7. Select Continue the setup.mceclip1.png
    • The Social media dashboard for Ayshare will pop up, which you can drag and move around for better visibility.
    • You'll then see the I'm finished pop-up which you don't have to worry about until the end of the setup.mceclip2.png
  8. Follow the instructions below for the social media account you want to set up.

Jump to Instagram or Twitter.

Facebook

  1. Click to link to Facebook. It can take a few seconds for the Facebook pop-up to show.  
  2. Choose the business Facebook page you want to connect to your Remind account and click Submit.
    • Give it a few seconds and you'll see a green confirmation banner that the Facebook account has been linked to Remind.
  3. See below to set up Instagram or Twitter, or click All Done.
  4. Click I'm finished.

mceclip4.png

Instagram

  1. Click to link to Instagram.
  2. Click Continue With Setup.
  3. Choose Continue as [insert organization name] on the Log in with Facebook pop-up. The pop-up will disappear and it will take a few seconds for the Social media dashboard to update.
  4. Choose the business Facebook Page that is connected with your organization's Instagram account and click Submit. Your Remind account is now linked to Instagram.       
  5. See below to set up Twitter, or click All Done. 
  6. Click I'm finished.            

mceclip5.png

Twitter

  1. Click to link Twitter. After a few seconds, your organization's Twitter account will get linked to your Remind account.
  2. Click All Done.
  3. Select I'm finished.

mceclip6.png

Your Social media integrations dashboard will look the same as the image below after you've connected Facebook, Instagram, and/or Twitter to your Remind account.

Anytime you need to link a social media account, simply click Manage and follow the steps above for the particular integration.  

mceclip7.png

Return to top


How to cross-post an announcement

Web only

  1. Click New_message_icon.png New message from the left navigation menu. 
  2. Select Message or Urgent Message. mceclip8.png
  3. Check the district or school and click Continue.mceclip9.pngNote - You can click Everyone.png and select Teachers, Students, Parents, and/or Admins to send a role-based announcement. 
  4. Type your announcement. 
  5. Click Cross-post_icon.pngto cross-post the announcement.mceclip11.png
  6. Check Facebook_icon.pngFacebook, Instagram_icon.png Instagram, and/or Twitter_icon.pngTwitter and click Continue.mceclip12.png
    Note 1 - You can only select Instagram if you've attached a photo or a file to your announcement.
    Note 2 - If Facebook, Instagram, and/or Twitter does not accept the file you've attached, we'll send the post through with a link which will take users back to Remind so they can view the entire content. You can see what it looks like here.
  7.  Confirm the number of people you're sending the announcement to and click Send. mceclip13.png

We'll instantly post your announcement on the social media platform(s) you chose. Click the announcement on your Remind dashboard to view the message summary. You can learn more about the message summary here. mceclip14.png

Return to top


Example of a cross-posted announcement

Announcement on Remind dashboard

Example_1.png

Cross-post on Facebook

Example_2.png

Cross-post on Instagram

Example_3.png

Cross-post on Twitter

Example_4.png
Return to top


Troubleshooting 

Message summary

When you cross-post an image to Instagram, you may get an error message (as shown in the image below). The aspect ratio of images must be 0.8 to 1.91. If necessary, you can use this site to change the aspect ratio of an image.                    mceclip15.png



File sharing

You'll see a red warning icon mceclip0.png next to Facebook, Twitter, and/or Instagram when a social platform does not support a file you've attached to your announcement. We'll post your announcement on the social media network with a link that redirects message recipients to Remind so they can see the announcement as well as the attached file. 

mceclip16.png

Return to top


How to disconnect social media accounts from Remind

  1. Log in to your Remind account online.
  2. Click a district or school from the left navigation menu. 
  3. Select the Settings tab. 
  4. Click App integrations from the left navigation menu.
  5. Hover your mouse on the Facebook, Instagram or Twitter account you want to unlink and click Disconnect. Disconnect_image_1.png
  6. Confirm the action by clicking Disconnect account.Disconnect_image_2.png

Return to top


Notes on our partnership with Ayrshare

In order to provide Remind's cross-posting feature, we partnered with Ayrshare, a secure third party provider. Ayrhsare uses a secure JWT Authentication Token process for single sign on. All social networks have reviewed Ayrshare's process as well as given the company permission for API access. Remind neither Ayrshare sees or stores a user's credentials. However, Remind gets an Ayrshare API key, called a profile key, for every one of our users - which we send with each API call. The profile key is the only thing we need to store. Ayrshare also stores a history of the posts sent via Ayrshare, which is public data since it also lives on the social networks. Additionally, Ayrshare stores data in the US - the company uses Google Cloud as their cloud vendor.

Return to top

Related articles

  • How do I send a grade-level announcement?
  • Formatting files for a CSV 2.0 sync
  • How do I create and send a survey to my class participants?
  • How do I view the message summary for my auto messages?
  • Setting up ClassLink within Remind

Can’t find what you’re looking for? Get in touch!

  1. Help Center
  2. Administering Remind Hub
  3. Communication

How do I cross-post an announcement to social media?

Avatar
Veronica D. Joseph
Customer Support

Currently only available for Remind Hub Plus or Premium administrators. If you're not sure you have this feature, please reach out to your Customer Success Manager. Web only.

Stay connected with your community as effectively as possible by using our social media cross-posting feature to post your Remind announcements on Facebook, Instagram, and/or Twitter. 

Follow the instructions in this article to use our third-party partner Ayrshare's social media integration platform to link your Remind account to your district or school's social media account(s). Each time you have an announcement to share, save time and spread it quickly with a single click. 

This article contains the following sections: 

  • Before you begin
  • How to link social media accounts to Remind
  • How to cross-post an announcement
  • Example of a cross-posted announcement
  • Troubleshooting
  • How to disconnect social media accounts from Remind
  • Notes on our partnership with Ayrshare 


Before you begin

tick-g5615f15d1_1280.png We only support Instagram Business accounts that are connected to a Facebook page. Follow the steps listed here to link your Instagram Business account to your organization's Facebook page.

tick-g5615f15d1_1280.png Be sure to log out of your personal FaceBook, Instagram, and Twitter account, and log in to your organization's social media account(s). 

tick-g5615f15d1_1280.png Any links shared on social media will expire after 90 days in accordance with Remind’s security practices.  

tick-g5615f15d1_1280.png Announcements over 280 characters will be posted in multiple threaded tweets on Twitter.

tick-g5615f15d1_1280.png We recommend reviewing Facebook, Instagram, and Twitter's post rules as well as Ayrshare's image and video guidelines. Reviewing them now will prevent you from having to spend time fixing minor errors later. 

tick-g5615f15d1_1280.png Make your posts accessible to all community members by adding alt text to your images on Facebook, Instagram, and Twitter. 

tick-g5615f15d1_1280.png Use Ayrshare's troubleshooting guide if you have difficulty linking your social media accounts to Remind.  


How to link social media accounts to Remind

  1. Log in to your Remind account online.
  2. Click a district or school from the left navigation menu. 
  3. Select the Settings tab. 
  4. Click App integrations from the menu on the left.
  5. Select Set up for Facebook, Instagram, and Twitter under Social media integrations. mceclip3.png
  6. Click Facebook, Twitter, and/or Instagram on the pop-up.mceclip0.pngtick-g5615f15d1_1280.png Make sure you're only signed in to the social media account(s) you want to connect to your organization's Remind account.  
  7. Select Continue the setup.mceclip1.png
    • The Social media dashboard for Ayshare will pop up, which you can drag and move around for better visibility.
    • You'll then see the I'm finished pop-up which you don't have to worry about until the end of the setup.mceclip2.png
  8. Follow the instructions below for the social media account you want to set up.

Jump to Instagram or Twitter.

Facebook

  1. Click to link to Facebook. It can take a few seconds for the Facebook pop-up to show.  
  2. Choose the business Facebook page you want to connect to your Remind account and click Submit.
    • Give it a few seconds and you'll see a green confirmation banner that the Facebook account has been linked to Remind.
  3. See below to set up Instagram or Twitter, or click All Done.
  4. Click I'm finished.

mceclip4.png

Instagram

  1. Click to link to Instagram.
  2. Click Continue With Setup.
  3. Choose Continue as [insert organization name] on the Log in with Facebook pop-up. The pop-up will disappear and it will take a few seconds for the Social media dashboard to update.
  4. Choose the business Facebook Page that is connected with your organization's Instagram account and click Submit. Your Remind account is now linked to Instagram.       
  5. See below to set up Twitter, or click All Done. 
  6. Click I'm finished.            

mceclip5.png

Twitter

  1. Click to link Twitter. After a few seconds, your organization's Twitter account will get linked to your Remind account.
  2. Click All Done.
  3. Select I'm finished.

mceclip6.png

Your Social media integrations dashboard will look the same as the image below after you've connected Facebook, Instagram, and/or Twitter to your Remind account.

Anytime you need to link a social media account, simply click Manage and follow the steps above for the particular integration.  

mceclip7.png

Return to top


How to cross-post an announcement

Web only

  1. Click New_message_icon.png New message from the left navigation menu. 
  2. Select Message or Urgent Message. mceclip8.png
  3. Check the district or school and click Continue.mceclip9.pngNote - You can click Everyone.png and select Teachers, Students, Parents, and/or Admins to send a role-based announcement. 
  4. Type your announcement. 
  5. Click Cross-post_icon.pngto cross-post the announcement.mceclip11.png
  6. Check Facebook_icon.pngFacebook, Instagram_icon.png Instagram, and/or Twitter_icon.pngTwitter and click Continue.mceclip12.png
    Note 1 - You can only select Instagram if you've attached a photo or a file to your announcement.
    Note 2 - If Facebook, Instagram, and/or Twitter does not accept the file you've attached, we'll send the post through with a link which will take users back to Remind so they can view the entire content. You can see what it looks like here.
  7.  Confirm the number of people you're sending the announcement to and click Send. mceclip13.png

We'll instantly post your announcement on the social media platform(s) you chose. Click the announcement on your Remind dashboard to view the message summary. You can learn more about the message summary here. mceclip14.png

Return to top


Example of a cross-posted announcement

Announcement on Remind dashboard

Example_1.png

Cross-post on Facebook

Example_2.png

Cross-post on Instagram

Example_3.png

Cross-post on Twitter

Example_4.png
Return to top


Troubleshooting 

Message summary

When you cross-post an image to Instagram, you may get an error message (as shown in the image below). The aspect ratio of images must be 0.8 to 1.91. If necessary, you can use this site to change the aspect ratio of an image.                    mceclip15.png



File sharing

You'll see a red warning icon mceclip0.png next to Facebook, Twitter, and/or Instagram when a social platform does not support a file you've attached to your announcement. We'll post your announcement on the social media network with a link that redirects message recipients to Remind so they can see the announcement as well as the attached file. 

mceclip16.png

Return to top


How to disconnect social media accounts from Remind

  1. Log in to your Remind account online.
  2. Click a district or school from the left navigation menu. 
  3. Select the Settings tab. 
  4. Click App integrations from the left navigation menu.
  5. Hover your mouse on the Facebook, Instagram or Twitter account you want to unlink and click Disconnect. Disconnect_image_1.png
  6. Confirm the action by clicking Disconnect account.Disconnect_image_2.png

Return to top


Notes on our partnership with Ayrshare

In order to provide Remind's cross-posting feature, we partnered with Ayrshare, a secure third party provider. Ayrhsare uses a secure JWT Authentication Token process for single sign on. All social networks have reviewed Ayrshare's process as well as given the company permission for API access. Remind neither Ayrshare sees or stores a user's credentials. However, Remind gets an Ayrshare API key, called a profile key, for every one of our users - which we send with each API call. The profile key is the only thing we need to store. Ayrshare also stores a history of the posts sent via Ayrshare, which is public data since it also lives on the social networks. Additionally, Ayrshare stores data in the US - the company uses Google Cloud as their cloud vendor.

Return to top

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Related articles

  • How do I send a grade-level announcement?
  • Formatting files for a CSV 2.0 sync
  • How do I create and send a survey to my class participants?
  • How do I view the message summary for my auto messages?
  • Setting up ClassLink within Remind

Can’t find what you’re looking for? Get in touch!

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