How do I cross-post an announcement to social media?
Currently only available for Remind Hub Plus or Premium administrators. If you're not sure you have this feature, please reach out to your Customer Success Manager. Web only.
Stay connected with your community as effectively as possible by using our social media cross-posting feature to post your Remind announcements on Facebook, Instagram, and/or Twitter.
Follow the instructions in this article to use our third-party partner Ayrshare's social media integration platform to link your Remind account to your district or school's social media account(s). Each time you have an announcement to share, save time and spread it quickly with a single click.
This article contains the following sections:
- Before you begin
- How to link social media accounts to Remind
- How to cross-post an announcement
- Example of a cross-posted announcement
- Troubleshooting
- How to disconnect social media accounts from Remind
- Notes on our partnership with Ayrshare
Before you begin
We only support Instagram Business accounts that are connected to a Facebook page. Follow the steps listed here to link your Instagram Business account to your organization's Facebook page.
Be sure to log out of your personal FaceBook, Instagram, and Twitter account, and log in to your organization's social media account(s).
Any links shared on social media will expire after 90 days in accordance with Remind’s security practices.
Announcements over 280 characters will be posted in multiple threaded tweets on Twitter.
We recommend reviewing Facebook, Instagram, and Twitter's post rules as well as Ayrshare's image and video guidelines. Reviewing them now will prevent you from having to spend time fixing minor errors later.
Make your posts accessible to all community members by adding alt text to your images on Facebook, Instagram, and Twitter.
Use Ayrshare's troubleshooting guide if you have difficulty linking your social media accounts to Remind.
How to link social media accounts to Remind
- Log in to your Remind account online.
- Click a district or school from the left navigation menu.
- Select the Settings tab.
- Click App integrations from the menu on the left.
- Select Set up for Facebook, Instagram, and Twitter under Social media integrations.
- Click Facebook, Twitter, and/or Instagram on the pop-up.
Make sure you're only signed in to the social media account(s) you want to connect to your organization's Remind account. - Select Continue the setup.
- The Social media dashboard for Ayshare will pop up, which you can drag and move around for better visibility.
- You'll then see the I'm finished pop-up which you don't have to worry about until the end of the setup.
- Follow the instructions below for the social media account you want to set up.
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Your Social media integrations dashboard will look the same as the image below after you've connected Facebook, Instagram, and/or Twitter to your Remind account.
Anytime you need to link a social media account, simply click Manage and follow the steps above for the particular integration.
How to cross-post an announcement
Web only
- Click
New message from the left navigation menu. - Select Message or Urgent Message.
- Check the district or school and click Continue.
Note - You can click 
and select Teachers, Students, Parents, and/or Admins to send a role-based announcement. - Type your announcement.
- Click
to cross-post the announcement.
- Check
Facebook, 
Instagram, and/or 
Twitter and click Continue.
Note 1 - You can only select Instagram if you've attached a photo or a file to your announcement.Note 2 - If Facebook, Instagram, and/or Twitter does not accept the file you've attached, we'll send the post through with a link which will take users back to Remind so they can view the entire content. You can see what it looks like here. - Confirm the number of people you're sending the announcement to and click Send.
We'll instantly post your announcement on the social media platform(s) you chose. Click the announcement on your Remind dashboard to view the message summary. You can learn more about the message summary here. 
Example of a cross-posted announcement
Announcement on Remind dashboard
Cross-post on Facebook
Cross-post on Instagram
Cross-post on Twitter
Troubleshooting
Message summary
When you cross-post an image to Instagram, you may get an error message (as shown in the image below). The aspect ratio of images must be 0.8 to 1.91. If necessary, you can use this site to change the aspect ratio of an image. 
File sharing
You'll see a red warning icon 
next to Facebook, Twitter, and/or Instagram when a social platform does not support a file you've attached to your announcement. We'll post your announcement on the social media network with a link that redirects message recipients to Remind so they can see the announcement as well as the attached file.
How to disconnect social media accounts from Remind
- Log in to your Remind account online.
- Click a district or school from the left navigation menu.
- Select the Settings tab.
- Click App integrations from the left navigation menu.
- Hover your mouse on the Facebook, Instagram or Twitter account you want to unlink and click Disconnect.
- Confirm the action by clicking Disconnect account.
Notes on our partnership with Ayrshare
In order to provide Remind's cross-posting feature, we partnered with Ayrshare, a secure third party provider. Ayrhsare uses a secure JWT Authentication Token process for single sign on. All social networks have reviewed Ayrshare's process as well as given the company permission for API access. Remind neither Ayrshare sees or stores a user's credentials. However, Remind gets an Ayrshare API key, called a profile key, for every one of our users - which we send with each API call. The profile key is the only thing we need to store. Ayrshare also stores a history of the posts sent via Ayrshare, which is public data since it also lives on the social networks. Additionally, Ayrshare stores data in the US - the company uses Google Cloud as their cloud vendor.