Notifying parents & students after account provisioning

For administrators at organizations with a School Plan or District Plan.

As part of the Remind rollout, administrators can choose to provision user accounts and roster classes for their organization using the Clever SIS Integration or .CSV Import method. After accounts are provisioned, administrators can help their community get connected on Remind by sending them a first notification (email and/or text message) from Remind with directions to log in to their provisioned account.

To ensure your Remind rollout goes as smoothly as possible, we recommend sending a separate communication (e.g. email, letter, in-person announcement) to your community prior to sending the first Remind notification. Check out our email templates!

Parent Notification

When you send the first notification to parents, they will receive an email to the email address used to provision their Remind account, or a text message to the mobile number used to provision their Remind account. If parents have both a mobile number and an email address on their account, they will receive both an email and a text message. 

If parents have a hard time locating the Remind notification...
If parents can’t find the Remind email in their inbox, have them go to this link and type in the email address that was used to provision their account. Alternatively, you can have them join your school.

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      Sample notification email

Student Notification

When you send the first notification to students, they will receive an email to the email address used to provision their Remind account, or a text message to the mobile number used to provision their Remind account. If students have both a mobile number and an email address on their account, they will receive both an email and a text message. 

Please note: Clever does not store student mobile numbers and therefore, students created from Clever rostering will only receive the first notification via email. Students can add their mobile number to their provisioned account using these instructions.

If students have a hard time locating the Remind notification...
If students can’t find the Remind email in their inbox, have them go to this link and type in the email address that was used to provision their account. 
Alternatively, you can have them join your school.

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                Sample notification text message

Other Helpful Resources on Remind