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Enable or disable replies

Avatar
Veronica D. Joseph
Customer Support
For class owners and administrators

Teachers and administrators can choose whether they want to have one-way or two-way communication in Remind. Parents and students can only make changes to the reply settings for their existing conversations if they own classes. 

If you are a teacher or an administrator, your account is set with two-way communications enabled, but you can change this setting at any time.

This article contains the following sections:

  • Enable or disable all message replies
    • Web
    • iOS
    • Android
  • Enable or disable replies for an existing conversation
    • Web
    • iOS
    • Android

Enable or disable all message replies 

Note for District Admin: Replies to district-wide messages are automatically disabled. However, for school-wide messages, you will receive replies unless you turn off this feature in your Account settings. Even if replies are disabled, users with the teacher role can still send messages to administrators.

Web

  1. Click on your name on the upper left-hand corner of the dashboard.
  2. Select Account Settings.mceclip1.png
  3. Choose Notification preferences.mceclip4.png
  4. Scroll down to the Message options section.
  5. Uncheck the box that states Allow replies to your messages if you do not want replies to your messages, and confirm the action by clicking Prevent replies. mceclip3.png
  6. Check the box if you do want to allow replies to your messages. mceclip2.png

iOS

  1. Open the app.
  2. Tap the gear icon located on the upper left side of the Classes screen.
  3. Select Notifications.
  4. Scroll down to the Replies section, and slide the button to the left if you want to turn replies off, and slide it to the right if you want to allow replies. 

mceclip1.png


Android

  1. Open the app.
  2. Tap the three vertical dots located on the upper right side of the Classes screen.
  3. Click Account settings.
  4. Select Notifications. 
  5. Scroll down to the Replies section, and slide the button to the left if you want to turn replies off, and slide it to the right if you want to allow replies. 

mceclip12.png

mceclip9.png

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Enable or disable replies for an existing conversation

Note: Once you have an established conversation, turning off replies will not disable the person's ability to send you private chats. You must follow these instructions to stop an individual from messaging you.

Web

  1. Select the participant conversation.
  2. Click on the three horizontal dots on the top right side of the participant's message screen.
  3. Click Turn off replies to prevent the participant from being able to reply to a future message.
    • Confirm your action by clicking the Turn off option on the pop-up box.
  4. Click Turn on replies to allow the participant to reply to your message.

mceclip0.png

mceclip4.png


iOS

  1. Open the app.
  2. Select the participant's class under the Owned section of the screen.
  3. Click on the participant's name under Conversations.
  4. Select the information icon the top right corner of the conversation.
  5. Slide the Replies button right to allow replies from the participant.
  6. Slide the Replies button left to turn replies from the participant off.
    • Select Yes to confirm that you do not want the participant to be able to reply to any of your messages.

mceclip2.png


Android

  1. Open the app.
  2. Select the participant's class under the Owned section of the screen.
  3. Click on the participant's name under Recent.
  4. Select the information icon the top right corner of the conversation.
  5. Slide the Replies button right to allow replies from the participant.
  6. Slide the Replies button left to turn replies from the participant off.
    • Select Yes to confirm that you do not want the participant to be able to reply to any of your messages.

mceclip0.png

Note: If the other user in the conversation repeatedly enables replies after you turn them off, you can block them.

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Related articles

  • How do I send a message to my teacher or administrator?
  • COPPA - Students under 13
  • How can I block or unblock someone?
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  • How do I set office hours?

Related articles

  • How do I send a message to my teacher or administrator?
  • COPPA - Students under 13
  • How can I block or unblock someone?
  • Duplicate Accounts - Web
  • How do I set office hours?

Can’t find what you’re looking for? Get in touch!

  1. Help Center
  2. Your account
  3. Manage your account

Enable or disable replies

Avatar
Veronica D. Joseph
Customer Support
For class owners and administrators

Teachers and administrators can choose whether they want to have one-way or two-way communication in Remind. Parents and students can only make changes to the reply settings for their existing conversations if they own classes. 

If you are a teacher or an administrator, your account is set with two-way communications enabled, but you can change this setting at any time.

This article contains the following sections:

  • Enable or disable all message replies
    • Web
    • iOS
    • Android
  • Enable or disable replies for an existing conversation
    • Web
    • iOS
    • Android

Enable or disable all message replies 

Note for District Admin: Replies to district-wide messages are automatically disabled. However, for school-wide messages, you will receive replies unless you turn off this feature in your Account settings. Even if replies are disabled, users with the teacher role can still send messages to administrators.

Web

  1. Click on your name on the upper left-hand corner of the dashboard.
  2. Select Account Settings.mceclip1.png
  3. Choose Notification preferences.mceclip4.png
  4. Scroll down to the Message options section.
  5. Uncheck the box that states Allow replies to your messages if you do not want replies to your messages, and confirm the action by clicking Prevent replies. mceclip3.png
  6. Check the box if you do want to allow replies to your messages. mceclip2.png

iOS

  1. Open the app.
  2. Tap the gear icon located on the upper left side of the Classes screen.
  3. Select Notifications.
  4. Scroll down to the Replies section, and slide the button to the left if you want to turn replies off, and slide it to the right if you want to allow replies. 

mceclip1.png


Android

  1. Open the app.
  2. Tap the three vertical dots located on the upper right side of the Classes screen.
  3. Click Account settings.
  4. Select Notifications. 
  5. Scroll down to the Replies section, and slide the button to the left if you want to turn replies off, and slide it to the right if you want to allow replies. 

mceclip12.png

mceclip9.png

Return to top


Enable or disable replies for an existing conversation

Note: Once you have an established conversation, turning off replies will not disable the person's ability to send you private chats. You must follow these instructions to stop an individual from messaging you.

Web

  1. Select the participant conversation.
  2. Click on the three horizontal dots on the top right side of the participant's message screen.
  3. Click Turn off replies to prevent the participant from being able to reply to a future message.
    • Confirm your action by clicking the Turn off option on the pop-up box.
  4. Click Turn on replies to allow the participant to reply to your message.

mceclip0.png

mceclip4.png


iOS

  1. Open the app.
  2. Select the participant's class under the Owned section of the screen.
  3. Click on the participant's name under Conversations.
  4. Select the information icon the top right corner of the conversation.
  5. Slide the Replies button right to allow replies from the participant.
  6. Slide the Replies button left to turn replies from the participant off.
    • Select Yes to confirm that you do not want the participant to be able to reply to any of your messages.

mceclip2.png


Android

  1. Open the app.
  2. Select the participant's class under the Owned section of the screen.
  3. Click on the participant's name under Recent.
  4. Select the information icon the top right corner of the conversation.
  5. Slide the Replies button right to allow replies from the participant.
  6. Slide the Replies button left to turn replies from the participant off.
    • Select Yes to confirm that you do not want the participant to be able to reply to any of your messages.

mceclip0.png

Note: If the other user in the conversation repeatedly enables replies after you turn them off, you can block them.

Return to top

Was this article helpful?
Yes No
39 out of 109 found this helpful

Why wasn’t this article helpful?

Loader

Related articles

  • How do I send a message to my teacher or administrator?
  • COPPA - Students under 13
  • How can I block or unblock someone?
  • Duplicate Accounts - Web
  • How do I set office hours?

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