Only for Remind administrators. Click here if you're a teacher, parent, or student. 

You can use our preferred language translation feature to effectively reach your community members by sending them messages in their home language. As an administrator, you have the ability to view and edit the preferred language of everyone on your organization's or class' people list. You also have the option of assigning a preferred language to each member in your organization when you've rostered using CSV 1.0, CSV sync 2.0, OneRoster, ClassLink, or Clever. 

Once you've set everyone's preferred language, you can easily enable preferred language translation in your message composer to send auto-translated district and school-wide messages via web, app, or SMS at any time. If you currently have replies enabled, when community members use the translation feature to respond to you via the web or app, their message will automatically translate into your language upon receipt. Auto translations is also available for SMS users who account are connected to an organization with the Remind Hub. 

Preferred language translation is a beneficial tool as it makes two-way communication and engagement accessible to everyone in your community all year long. 

This article contains the following sections:

1. Set the preferred language for your account
   • Web
   • iOS app
   • Android app

2. Set the preferred language for all participants

   • Rostering: CSV 1.0, CSV 2.0, OneRoster, ClassLink, or Clever
   • Web
   • iOS app
   • Android app

3. Send a translated message

   • Web
   • iOS app
   • Android app

Set the preferred language for your account

You can view and edit the preferred language associated with your account. We'll automatically translate messages you receive into your preferred language when the sender uses the translation feature. 

Note 1: All web and app users can also set their preferred language via their own account. However, SMS-only users cannot set their preferred language at this time. As an administrator, you can edit it for them.

Note 2: The preferred language feature is only available on the latest version of the Remind app. All iOS and Android app users must first update their Remind app to the latest version to use the feature. 

Web

1. Log in to your Remind account. 
2. Click on your name located on the upper left side of the dashboard.
3. Select Account settings. 
4. Choose Profile from the navigation menu.                                                
5. Scroll down to the Preferred language section.
6. Click on the dropdown menu and select your preferred language.
7. Select Save.

iOS

1. Open the Remind app.
2. Tap the gear on the upper right.
3. Select Your account.
4. Tap Set preferred language under the Preferred language section.
5. Search for your language, or scroll through the list to find it.
6. Tap the language you've chosen.

Your account will automatically update with your preferred language.

Android

1. Open the Remind app.
2. Tap the gear on the upper right.
3. Select Your account.
4. Tap Change.
5. Search for your language, or scroll through the list to find it.
6. Tap the language you've chosen.

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Set the preferred language for all participants

We highly recommend that you view and edit the preferred language for all teachers, parents, and students in your organization or class. The default preferred language for all Remind accounts is blank. 

Note 1: If you have SIS synced, follow the instructions in the table below for your rostering type to assign a preferred language to all of your participants. When you change a user's preferred language via rostering, they will not receive a notification. To override manual changes users make to their preferred language, you must complete a full sync. 

Note 2: Unlike rostering, each time you manually change a user's preferred language via the admin dashboard, the user will receive an email and/or an SMS notification (depending on their notification preferences) as shown in the examples below.  

Web

1. Log in to your Remind account.
2. Select a school or class from the navigation menu on the left. 
3. Click the People tab.
4. Select a participant from the list.
5. Click the three dots on their profile. 
6. Choose Edit preferred language.
7. Click on the dropdown menu to select the participant's preferred language, and click Save.
8. Repeat steps 1-7 for all participants.

iOS

The preferred language feature is only available on the latest version of the Remind app. You must update your Remind app to the latest version before you can follow the instructions below to set the preferred language for participants via the app.

1. Open the Remind app.
2. Scroll down to the Classes owned section.
3. Tap a class and select the People tab.
4. Tap the name of the individual whose preferred language you want to change on the participants list .
5. Choose View profile.
6. Tap on the individual's name again at the top.
7. Tap Set preferred language.
   • If has person has a language already set, you'll see Change instead.
8. Search for the participant's language, or scroll through the list to find it.
9. Tap the language to select it.
10. Tap the back arrow and then the X to return to the People list. Repeat steps 4-9 for every participant in the class. 

Android

The preferred language feature is only available on the latest version of the Remind app. You must update your Remind app to the latest version before you can follow the instructions below to set the preferred language for participants via the app.

1. Open the Remind app.
2. Scroll down to the Classes owned section.
3. Tap a class.
4. Select the People tab.
5. Tap the three vertical dots located to the right of a participant's name.
6. Tap View profile.
7. Tap the individual's name at the top.
8. Tap Set preferred language on the bottom of the page.
   • If has person has a language already set, you'll see Change under the language they chose instead.
9. Search for the participant's language, or scroll through the list to find it.
10. Tap the language to select it.
11. Click the back arrow twice to return to the People tab and repeat steps 5-10 for every participant in the class.

Note: You can only set the preferred language for participants via the classes you own in the iOS and Android app at the moment.

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Send a translated message

Use our preferred language translation feature to increase organization-wide engagement by sending information to your community members in a language that they understand. Make it easy for them to stay informed and become involved in the activities that support your community's goals through the year. 

Notes

• The default setting for translations is off for all messages. Once you activate it, the default setting for translations will be on for all messages; so you do not have to activate the feature every time you send a message. You can turn translations off at any time. Once you do, the default setting for all future messages will be off until you turn it on again.

• You must update your participants' preferred language before you schedule a message. We will not send a translated message to a participant if you set their preferred language after you've already scheduled the message.

• Only Google Translate's languages are available for translation.
• Our preferred language translation feature is not available for auto messaging at this time. 
• If you're a Premium or Plus Hub admin, you can edit translations and turn translations off for a specific language only on web at this time.

Web

1. Click New message located on the upper left side of the dashboard.
2. Select Message or Urgent Message.
   • Note: Only admins that have Urgent Message in their Remind Hub will see that option.
3. Choose your message recipients and click Continue.
4. Type your message, and then click the translation icon .
5. Check the Translate this message box to activate the translation feature. This will be the default setting.
   • The list shows the number of participants that will receive a translated message in each language. 
   • Note: Prior to sending your message, we highly recommend updating the language preference for all message recipients that have No preference set.
6. Optional: Click a language on the list to preview the auto-translated message, edit the translation, or turn off translations for specific languages.
   • To edit an auto-translated message, click the dropdown arrow, select Edit or begin typing on the message composer to make the necessary changes.
     • Note: After you've edited a translated message, any changes you make to the original message will not be reflected in the translated message.
   • To disable translations for specific languages, click the dropdown menu and select turn this translation off. These users will receive your message in the language you write the message in instead of their preferred language.
7. Return to the message composer, and click Send.

All participants that have a preferred language associated with their account and translations activated for their language will receive the message in their home language. These participants can always click the message they received to see the English translation.

 iOS

The preferred language feature is only available on the latest version of the Remind app. You must update your Remind app to the latest version before you can follow the instructions below to send translated messages.

1. Open the Remind app.
2. Select a school or class. 
3. Tap the message icon on the bottom right corner of the screen.
4. Choose the type of message you want to send.
   • Note: Only admins that have Urgent Message in their Remind Hub will see that option.
5. Select the message recipients. 
6. Tap Next.
7. Type your message. 
8. Tap the translation icon .
9. Toggle the Translate this message button to the right to activate translations.
   • The list shows the number of participants that will receive a translated message in each language. 
   • Note: Prior to sending your message, we highly recommend updating the language preference for all message recipients that have No preference set.
10. Optional: Select a language on the list to view the translation. 
11. Click the back arrow to return to the composer screen.
12. Select Send.

All participants that have a preferred language associated with their account as well as translations activated for their specific language will receive the message in their home language.

Android

The preferred language feature is only available on the latest version of the Remind app. You must update your Remind app to the version version before you can follow the instructions below to send translated messages.

1. Open the Remind app.
2. Select a class. 
3. Tap the message icon on the bottom right corner of the screen.
4. Choose the type of message you want to send.
5. Select the message recipients. 
6. Click Next.
7. Type your message. 
8. Tap the translation icon .
9. Toggle the Translate this message button to the right to activate translations .
   • The list shows the number of participants that will receive a translated message in each language. 
   • Note: Prior to sending your message, we highly recommend updating the language preference for all message recipients that have No preference set.
10. Preview the translated message.
11. Click the back arrow to return to the composer screen.
12. Select Send.     

All participants that have a preferred language associated with their account will receive the message in their preferred language.

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