This section shows the total number of people in your organization by role - students, parents, teachers, and staff. You can also see the percentage of people in your organization with a non-SIS-linked account.

People can have multiple roles on Remind. Their roles will be represented in each respective category. For instance, 6th grade English teacher Mr. Johnson also has the parent role. He will be reflected in the data for parents and teachers.

Every time you click the Download option on the Overview dashboard, you'll be taken to the Statistics page, where you can obtain detailed information about the breakdown of the roles in each school and the SIS-linked status of the community members. 

Remind allows you to reach your community members where they are and in their home language. This section will help you learn where to remove communication barriers and ensure announcements are accessible to everyone in your organization. Review the percentage of people who:

• are set up to receive messages in their preferred language.
• are reachable by SMS, email, or the Remind app.

Also, take a look at the percentage of messages you've sent that were delivered successfully.

We recommend monitoring the level of engagement across your community periodically to help your teachers, parents, and students increase their use of Remind, improve their two-way communication, and ultimately reach your organization's communication goals. Review this data to see the percentage of:

• parents and students who received messages in the last 30 days.
• teachers and admins who sent out announcements in the last 30 days.  

Also, get a snapshot of the total number of messages your community sent in the last 30 days here. 

Please read our article to learn how you can drive engagement in your organization.

We recommend that you take the time to recognize the schools within your district doing an outstanding job of engaging with one another and keeping their community informed. Please review this section to see which schools can champion and serve as a resource for using Remind best to open and maintain two-way communication with key stakeholders. When two schools are ranked equally, we will display them alphabetically.

This data is only available to district administrators. The data includes all teachers, staff, parents, and students sending messages within your organization. 

You can learn more about who is in an organization by filtering your community members by their role, SIS-linked status, and their school. You can select more than one option for each filter. This view allows you to safeguard your community as you can ensure participants are in the correct organization with the proper role. 

Remember, people can have multiple roles on Remind. Their roles will be represented in each respective category. For instance, 9th-grade Algebra teacher Mrs. Arterberry also has the staff role. She will be reflected twice - in the teacher and staff data, respectively.

After selecting your filters, click the reload button on the far right side to see the data.

• Donut chart - see the % of people in your organization(s) who are SIS-linked or non-SIS-linked.
• Bar chart - view a color depiction of the number of people you have for each role you selected. You can click the legend to hide specific roles to review specific data. You can click the legend on the bar chart to hide roles and make specific data more visible.
• Total - hover over a chart section to see each data's total sum. 

Are there people in your organization who do not have a role? Click the number shown to obtain a detailed view of who those individuals are. Click the Learn more button on the bottom right to pull up instructions on giving them a role.

You can also click Download on the top right to obtain a record of users with no role in the format of your choice or to view the data in a different web browser. We recommend choosing the Excel or CSV format and All results to ensure you get all the results in the file. Otherwise, you'll only get a download of the results shown in the preview. 

You can send district- and school-wide announcements to people in their language of choice. This chart will show how many people in your community have a Remind account set to receive messages in a specific language. The chart shows data for up to ten language preferences.

You can filter the preferred language data by Role, SIS-Linked status, School, and Language. You can use this data to identify the individuals whose accounts you need to update with a preferred language. Sending messages in a language recipients understand will increase engagement within your community.

On the bottom of the chart, click on the total number of people who still need to have a preferred language set to pull up a detailed preview of the individuals. Click Learn more to see how to add a language to their Remind account.

Click Download on the top right to get a complete list of the Users with No Preferred Language Set in the format of your choice or to view the information in a different web browser. It's always best to choose the Excel or CSV format and All results to download the complete file. 

To ensure your district or school participants can receive your announcements, please check that they are set up to receive messages via email, SMS, and/or app. You can filter the reachability data by Role, SIS-Linked status, and School.

• Donut chart - the number of people whose account is set up to receive messages on a valid device in Remind.
• Bar chart - the number of people whose email, SMS, or app is set up to receive messages, opted out of receiving messages, or don't have a phone number or email associated with their account.

You can hover over the charts to get more detailed information about the number of reachable and unreachable users and the total number of people receiving messages by each type of device. Click a section of the donut chart to view a report of the Reachable and Unreachable people or the bar chart to see the Notification Method preference of specific individuals. 

Click on the users are not reachable to obtain a detailed preview of who they are so you can update their contact information and have them update their notification preferences.

• Someone may be reachable - have a confirmed device associated with their account - and still not receive announcements. Select Learn more in the lower right-hand corner to better understand why someone may not be getting messages and how you can fix it so they can stay up-to-date on what is happening in your community.
• If a person has multiple devices, each of their devices will be reflected in the data. For example, if the parent Mr. Samuels has an email and a phone number linked to his account, his email and SMS device will be counted in both the email and SMS data.

Click Download on the upper right to see a complete list of unreachable users in your chosen format or view the data in a different web browser. You must select the Excel or CSV format and All results to get information for all the users in the file. Otherwise, you'll only obtain the results shown in the preview.

Review your organization's messages received data to check that your announcements are getting delivered to your community at any time. You have the option to filter the data by Role, SIS-Linked status, Date Range, Message Type, or School.

• Donut chart - The percentage of total messages that users have and have not received during a set period.
• Bar chart - The percentage of sent messages that users have and have not received via App, SMS, and Email during a set period.

Hover your cursor over each graph to see the total number of messages received or not received. You can also click the pie chart or bar graph to see a list of the people who successfully received the announcements and chats you sent them. Click Download on the top right to get a file of the percentage of people who received messages you sent them.

You can select a preset time period for the date filter or specify a custom date range.

• Today - This option will not yield any results because the data updates each night and reflects information from the previous day.
• This week - You can use this option Tuesday - Friday. On Mondays, it will not show any data.
• This Month - You can use this option any day except for the first of the month.
• This year - Use this option from January 2nd - December 31st. January 1st will not show any data.
• Date range - Choose a date range that starts and ends after January 1, 2022, as historical data is only available after that timeframe. When you select a start date prior to January 1, 2022, and an end date that is after January 1, 2022, you'll only see partial data. 

You'll see one of the following pop-up messages when you've selected a date range that is unavailable yet, not available, or partially available. 

After reviewing the percentage of sent messages that your community members have received, you can use the message delivery over time chart to see how your message delivery has changed over a set period. Filter the data by Role, SIS-Linked status, Date Range, Message Type, Delivery By, and/or School.

The message received charts only tell you about the delivery success of messages sent to your community. The data doesn't show whether or not people who received the messages read them. Check out the message delivery summary if you want delivery details about a specific announcement.

You cannot download the message received chart at this time. We recommend downloading the engagement report at the bottom of the Statistics page if you want additional metrics on how individuals engage in your community.

The more your teachers and administrators use Remind to share important messages with parents, students, and staff, the more involved these community members will become. Periodically check to see how many teachers and admins are sending announcements. This will help you figure out when these important stakeholders need help and encouragement in increasing their communication so your organization can reach its engagement goals.

Bar graph - displays the percentage of teachers and admins who sent at least one message per day, week, or month. 

Hover over a chart to see the total number of messages sent. At the bottom of the chart, you'll see the percentage of messages sent during a specific time period that are chats and announcements. Click the bar graph to see a list of teachers and admins that have been sending messages, and click the percentage of chats or announcements sent at the bottom of the graph to see a report of teachers and admins sending each data respectively. You can click Download on the upper right of any report to obtain a file of the data. We recommend choosing the Excel or CSV format and All results to ensure you get all the details in the file. 

You can also filter the data by Role, SIS-link status, School, Date, Message Frequency, and Message Type.

For the date filter, you can select a preset time period or specify a custom date range.

• Today - This option will not yield any results because the data updates each night and reflects information from the previous day.
• This week - You can use this option Tuesday - Friday. On Mondays, it will not show any data.
• This Month - You can use this option any day except for the first of the month.
• This year - Use this option from January 2nd - December 31st. January 1st will not show any data.
• Date range - Choose a date range that starts and ends after January 1, 2022, as historical data is only available after that timeframe. When you select a start date prior to January 1, 2022, and an end date that is after January 1, 2022, you'll only see partial data. 

You'll see one of the following pop-up messages when you've selected a date range that is unavailable yet, not available, or partially available. 

We recommend downloading the engagement report to obtain additional metrics on how individuals engage in your community each week.