Engagement reports
For administrators with Remind Hub.
Remind's engagement reports provide you with a new way to track student, teacher, and parent engagement across your organization. With weekly engagement reports, you can effectively monitor and measure student-teacher-parent communication within your school community on Remind, such as who is sending and receiving messages and who is not. You can use engagement data to predict potential academic pitfalls as well as proactively develop school-wide and family-specific strategies to improve communication and foster higher student engagement.
Note: You are only able to request engagement reports for the previous 90 days at this time.
This article contains the following sections:
Additional Resources
Accessing engagement reports
Engagement reports are available every Tuesday around 10 a.m. Pacific time. Follow the instructions below to access engagements reports for your organization.
- Sign in to your Remind account.
- Under the Districts tab, select the district for which you want the engagement report.
- If you want the engagement report for a particular school, under the Schools tab, select the school for which you want the engagement report.
- Click the Statistics tab.
- Scroll down to the engagement reports drop-down menu, and choose the week for which you want the engagement report.
- An engagement report will contain data from Monday through the following Sunday. It will be titled “Week of [year-month-day]” showing the Sunday date.
- For example, in the screenshot below, the engagement report was ready on Monday, January 18th.
- The “Week of 2021-01-17” engagement report includes data from Monday, January 11th through Sunday, January 17th.
- An engagement report will contain data from Monday through the following Sunday. It will be titled “Week of [year-month-day]” showing the Sunday date.
- Click Download report.
Engagement report glossary
The engagement report will arrive in the form of a CSV file, and it will contain individual usage data for students, parents, and teachers. You can format and analyze the raw data in a manner that best fits your organization's engagement requirements.
You can also use the drag-and-drop pivot tables in the Remind engagement template to pull basic metrics for student, parent, and teacher engagement into an easy-to-read spreadsheet. Just download the format you prefer:
The following table provides you with a description of each header in the engagement report.
|
Column name |
Description |
|
date_range |
Week the engagement report represents. |
|
org_uuid |
The ID Remind assigned the school. |
|
org_name |
Name of the school the engagement report represents. |
|
last_name |
User's last name in Remind. |
|
first_name |
User's first name in Remind. |
|
roles |
User's role(s) in Remind - teacher, parent, student, admin, or no role. Note: A user can have multiple roles as their account might be linked to several organizations. |
|
remind_id |
The user's unique identifier. |
|
display name |
How the user's name appears in text messages. |
|
birthdate |
User's birthday in YYYY-MM-DD format. Note: All students must have a birthdate. |
|
is_13_or_older |
In order to comply with COPPA, students under 13 have different capabilities on Remind than other students. Students under 13 can receive one-way classroom announcements, but they cannot participate in two-way conversations. Their name will also appear as their first name, and the first initial of their last name for privacy reasons. |
|
sis_student_id |
If you rostered via CSV sync, this is the student ID used in the files. |
|
parent_names |
A comma-separated list of all of the parents associated with the student. |
|
parent_remind_ids |
A comma-separated list of the parents' unique remind IDs. |
|
rostered_contact_points |
All of the contact points were pulled from rostering (phone numbers + email). |
|
organic_contact_points |
All of the contacts points the user added to their account (phone numbers + email). |
|
all_contact_points |
Organic and rostered contact points combined (phone numbers + email). |
|
enabled_notification_channels |
mobile_push: the user has downloaded the app and is receiving notifications via the app. *Landline devices are not included because they will not receive normal chats and announcements. |
|
rostered_classes_owned |
A list of all rostered classes that a teacher owns. |
|
unclaimed_classes_owned |
A count of all rostered classes that the user has not yet claimed. |
|
organic_classes_owned |
A list of class names that the user has created on their own. |
|
rostered_classes_member_of |
A list of class names created by rostering that the user is a member of. |
|
organic_classes_member_of |
A list of class names that the user is a member of created by other people. |
|
announcements_sent |
A count of announcements sent by the user. |
|
number_users_reached_announcement |
A count of people that received an announcement from the user. |
|
number_admins_reached_announcement |
A count of people that received an announcement from the user listed by role. |
|
number_teachers_reached_announcement |
|
|
number_students_reached_announcement |
|
|
number_parents_reached_announcement |
|
|
chats_sent |
A count of the number of chats sent by the user. Chats can be 1:1 messages or group chats. |
|
number_users_reached_chat |
The distinct number of people that this user has contacted through a chat. |
|
number_admins_reached_chat |
A count of people that received a chat from the user listed by role. |
|
number_teachers_reached_chat |
|
|
number_students_reached_chat |
|
|
number_parents_reached_chat |
|
|
reactions_added |
A count of reactions that the user has added to a message. Users can react to messages with a thumbs up, smiley face, heart, frown, clapping hands as well as seasonal reactions. |
|
voice_calls_placed |
The number of phone calls the user attempted. |
|
voice_calls_placed_and_connected |
The number of phone calls the user made and connected with a recipient. |
|
total_outbound_communication |
A sum of the total number of announcements, chats, phone calls, and reactions made by the user. |
|
announcements_received |
A number of districts, school, and class announcements the user received. |
|
chats_received |
The number of chats the user has received from others. |
|
reactions_received |
The number of reactions the user received from messages they sent. |
|
voice_calls_received |
The number of phone calls made to the user. |
|
voice_calls_received_and_connected |
The number of phone calls the user answered. |
|
total_inbound_communication |
A sum of the total number of announcements, chats, phone calls, and reactions the user has received. |