For administrators with Remind Hub.

The user profile screen allows you to access the profile of participants in your organization, view their SIS name, edit their account name, and ban participants from changing their name all within our Remind app. We also have a entry point for editing a participant's preferred language, and adding a private note to their account.

At the moment, you can only edit a person's profile via the school or class that you have access to as an administrator. To get access to our profile functions, you must have the latest version of our Remind app.   

This article contains the following sections:

• How to access a user's profile
• Example of a user's profile
• Take action on a user's profile
• Additional resources

How to access a user's profile

When you open the app, you can access a user's profile three different ways from the navigation panel:

• Option 1 - Tap All conversations, tap the name of a user on your Conversations list, and tap on the information icon. 
• Option 2 - Tap a school or class, tap the name of a user on your Conversations list on the Messages tab, and tap on the information icon.
• Option 3 - Tap a class, tap the People tab at the top, select a participant on the list, and tap View Profile.

Example of a user's profile

Take actions on a user's profile

Click on the three dots to take actions on people’s accounts. Edit name  Edit preferred language to ensure that messages are translated to the correct language for each recipient. Edit birthdate for students only. Add private note lets you add information that will only show in your People list. Change role for members of your school to make sure everyone gets the right messages. Add to class allows you to add someone from one class to another. Get message history for any of your participants. You’ll be sent an email with a link to a PDF file that contains the information. Block user to prevent further communication. Report to Remind when people aren’t adhering to our community policies. Remove from school.

Additional resources

Check out the Help Center articles below to learn more about editing a user's name, banning them from changing their name, sending a translated message, and/or adding a private note to a user's profile all from within your Remind app! 

1. How do I edit a school or class participant's name? 

2. How can I ban a participant from changing their name?

3. How do I send translated messages as an administrator?

4. What is a private note?

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