Frequently asked questions for parents

For all parents using Remind Chat or Remind Hub.

We've consolidated the most important Help Center articles for parents using Remind in one place. Use these articles to activate your account for the first time, set your profile and messaging settings, and continue to use Remind in many different ways to communicate with your students' teachers and learning community! 

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Common Questions 

Help Center Article

How do I log in to my parent account?

Access the parent account your child's school created for you

How do I merge my old and new Remind accounts?

Merge duplicate accounts

How can I join a class?

The four main ways to join a class

How do I send a message?

Using the message composer

How do I receive messages via text?

What Remind texts look like

How do I update my phone number or email address?

Change your notification preferences

How can I add a profile picture and change my name?

Add a profile photo and edit personal information

How can I receive messages in another language?

Receive messages in another language

Where can I find more resources?

Remind Help Center