Send urgent messages

For administrators with urgent messaging, a premium feature available with the Remind plan! To learn more, please contact your Remind account manager or Remind support.

Urgent messaging on Remind lets administrators communicate required information in a timely manner. When you send an urgent message, all recipients will receive a message.

Remind first delivers urgent messages via text message and mobile app notification. Your recipients will receive text or app notifications like the following: 

Text   iOS app    Android app 
SMS_Notification.png   iOS_Lock_Screen_-_Notification.png   Android_Lock_Screen.png

Urgent messages also include text-to-speech calls as a fallback if recipients aren’t reachable by text or app. This includes people who have opted out of text notifications, any delivery failures, and landline-only recipients.

Urgent messaging should be used in situations that require timely communication, ranging lockdowns, weather closures, or unexplained absences.

How to send an urgent message

Navigate to your message compose icon Screen_Shot_2019-06-11_at_12.56.15_PM.png on the web or on the mobile app, and select Urgent message. 


Confirm that you want to send an urgent message, and select Continue.


Choose a sender: The message can come from the district itself, or you can select yourself as the sender of the message. Replies will go to that administrator as long if they have replies enabled for their Remind account.

Participants can reply to the urgent message if the sender has two-way messaging enabled.

Select recipients: Urgent messages can be sent districtwide, schoolwide, to the classes that the administrator owns, or to individual participants. Recipients will receive auto messages as text messages, push notifications, emails, or text-to-voice calls.

Urgent messages will be sent to everyone who is SIS-linked. If someone has opted out of text messages, they will receive a text-to-voice call and voicemail. Note: Voice clips and attachments will not communicated to text to voice recipients.

Compose your message: Urgent messages are marked “URGENT.” Although you can edit this text, it allows recipients to quickly understand that the message is urgent. You can see what the recipient experience looks like above.  

Finally, review and send your message.