To send SMS messages through Remind, you must be a verified staff member of a K-12 educational institution in the United States. To verify your account, your Remind account must contain a valid email address from a K-12 institution. If you believe your Remind Chat account has been misclassified and belongs to a K-12 School or District, please fill out this form to apply for an exception.

How do I become verified?

Navigate to your Notification preferences and ensure you have a confirmed email address from your K-12 institution linked to your account. If you have confirmed your K-12 email address and your account is still not verified, please contact our Support team so we can review your organization. If you are a member of an organization that uses Remind Hub, you’ll automatically have a verified account.

What is the experience for users who only use SMS?

If you previously used Remind to communicate with families who only used SMS, they will no longer receive text messages if you do not have a K-12 email address associated with your account. You must ask all families to update their notification preferences to ensure they receive notifications via email or our free app.

How should I add people to my classes?

If you are not a member of a K-12 educational institution, we recommend that you invite people to join your classes on the web using their email addresses or give them the class code so they can join your class on the app.

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