Who can send SMS texts on Remind Chat?
| For Remind Chat class owners |
To send SMS text messages through Remind Chat, you must be a verified member of a verified K-12 educational institution in the United States.
I don't work at a K-12 school in the United States.
Due to conditions set by phone carriers, we cannot continue offering text notifications for our Chat customers who aren't part of a K-12 school or district. You can still use Remind Chat to send messages! Ask class participants to turn on email and/or app notifications. Here are instructions you can share: How can I change my notification preferences?
I work at a K-12 school in the United States.
- Go to your Notification preferences. Ensure your school/district email address is listed and confirmed. We can't verify accounts using private email addresses.
Note: You must complete the email confirmation process with your district/school email to have access to send SMS text messages.
- Go to the Profile section of your Account settings. If you don't see your school listed, follow these instructions to join your school. If your school's not listed, please fill out this form to request to add a new school.
- Go to the Settings page for each class and link it to your school.
- If you complete these steps and still can't send text messages, complete this form to request school verification. Only one school member needs to make the request. Once we verify the school, all verified users can send messages via SMS text.
When people in your class can't receive texts
For any chat classes that aren't linked to a verified school, you will see the message "Text delivery isn't available."
What does this symbol mean? 
This symbol reminds you that your messages can only be delivered by email or app, not text. If any recipients have text notifications turned on, you will see this symbol.
What does this text alert mean?
This reminds you that your messages can only be delivered by email or app, not text. If any recipients have text notifications turned on, you will see this message.
How should I add people to my classes?
If you are not a verified K-12 educational member, don't add people to your class using their phone numbers. Invite people to join your class using their email addresses or give them the class code so they can join your class on the app.