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I can't access my account

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Veronica D. Joseph
Customer Support

If you are having trouble accessing your account:

Enter the email address or phone number you use to access your account here, and click Send reset instructions.

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If you entered an email, please check your inbox for a email from no-reply@mail.remind.com. It will contain a link that you can to use to reset your password and access your account again. If you do not receive anything, please check your Spam folder for an email from remind.com. 

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If you entered a phone number, check your phone for a four-digit confirmation code.

Enter the code on the Forgot password screen and click Submit.

Change your password.

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Note: The email password link will expire after an hour. The phone confirmation code will only be valid for 30 minutes.

If you're still unable to access your account, please contact the Remind Support team with your class code.

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Can’t find what you’re looking for? Get in touch!

  1. Help Center
  2. Troubleshooting
  3. Account

I can't access my account

Avatar
Veronica D. Joseph
Customer Support

If you are having trouble accessing your account:

Enter the email address or phone number you use to access your account here, and click Send reset instructions.

mceclip2.png 

If you entered an email, please check your inbox for a email from no-reply@mail.remind.com. It will contain a link that you can to use to reset your password and access your account again. If you do not receive anything, please check your Spam folder for an email from remind.com. 

mceclip6.png

If you entered a phone number, check your phone for a four-digit confirmation code.

Enter the code on the Forgot password screen and click Submit.

Change your password.

mceclip4.png

Note: The email password link will expire after an hour. The phone confirmation code will only be valid for 30 minutes.

If you're still unable to access your account, please contact the Remind Support team with your class code.

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Related articles

  • I can't reset my password
  • How do I merge my duplicate accounts?
  • Here's how you can contact us
  • Confirming your device and notifications of changes
  • I can't link my phone number

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