Coming Soon: How do I send translated messages as a teacher, student, or parent?

Only for Remind teachers, students, or parents whose organization currently has the preferred language translations feature turned on. If you're unsure, please contact your administrator. Click here if you are an administrator. Our new two-way translation feature will be released to all organizations with the Remind Hub in Fall 2021.

When you use our translation feature, we'll automatically translate your message, and send it to all of your recipients in their preferred language. If your account is set up to receive replies, you'll also receive messages in your preferred language. 

Please note that auto translations is currently only available for SMS users whose accounts are connected to an organization with the Remind hub

This article contains the following sections:


Prerequisites

Before you can send a translated message, make sure you've already:

Notes: 

  • Only Google Translate's languages are available for translation.
  • The translation feature is set to disable by default, so you must enable the translations feature for every message you want translated.
  • If you add a new participant to your class after you've scheduled a message, and their preferred language is not already a part of the list of languages scheduled, we will not translate the message into that user’s language. 
    • Ex. You've scheduled a message to go out in Spanish, English, and French. You add a participant whose preferred language is German, we will not send them a message in German. However, if you add a participant whose language is Spanish or French, we will send them a translated message.

Send a translated message

Web

Multiple_languages_web_gif.gif

 

  1. Click mceclip0.pngNew message located on the upper left.
  2. Choose your message recipients.
  3. Click Continue.
  4. Type your message, and then click the globe icon mceclip2.png
  5. Check the Translate this message box
    1. The list shows the number of participants that will receive a translated message in each language. 
    2. Optional: Tap a language on the list to preview the translated message. Click Close to return to the message composer.
  6. Click Send.

All participants that have a preferred language associated with their account will receive the message in their chosen language via their notification preference. Please note that SMS users will only receive a translated message if they are connected to an organization with the Remind hub. 

Message recipient examples:

                                                        mceclip0.png


App 

iOS

The preferred language feature is only available on the latest version of the Remind app. You must update your Remind app to version 12.5 before you can follow the instructions below to send translated messages.

 

  1. Open the Remind app.
  2. Select a class. 
  3. Tap the message icon on the bottom right corner of the screen.
  4. Choose the type of message you want to send.
  5. Select the message recipients. 
  6. Click Next.mceclip37.png
  7. Type your message. 
  8. Tap the globe icon.
  9. Toggle the Translate this message button to the right to activate translations.
    • The list shows the number of participants that will receive a translated message in each language. 
    • Note: Prior to sending your message, we highly recommend updating the language preference for all message recipients that have No preference set.
  10. Select Send.

All participants that have a preferred language associated with their account will receive the message in their preferred language.

mceclip40.png

 

Android

The preferred language feature is only available on the latest version of the Remind app. You must update your Remind app to version 12.5 before you can follow the instructions below to send translated messages.

 

  1. Open the Remind app.
  2. Select a class. 
  3. Tap the message icon on the bottom right corner of the screen.
  4. Choose the type of message you want to send.
  5. Select the message recipients. 
  6. Click Next.mceclip3.png
  7. Type your message. 
  8. Tap the globe icon.
  9. Toggle the Translate this message button to the right to activate translations.
    • The list shows the number of participants that will receive a translated message in each language. 
    • Note: Prior to sending your message, we highly recommend updating the language preference for all message recipients that have No preference set.
    • Optional: Preview the translated message.
      • Click the back arrow to return to the composer screen.
  10. Select Send.

mceclip2.png

All participants that have a preferred language associated with their account will receive the message in their preferred language.