Combine multiple Remind accounts

We want to help make sure you've got everything you need in just one Remind account.  Regardless of if you're logged in with your official school email address on your laptop, or if you're using your phone to text via Remind, there's no reason to have multiple accounts! 

Use the steps below to check if you have multiple accounts, and if so, combine them into one!

Step 1:  Check the contact information in your Remind account 

To see the contact information in your account, make sure to use the correct steps for the specific device you're using.

Android iOS Web
  1. Select the 3 vertical dots Screen_Shot_2018-09-05_at_12.04.15_PM.pngfrom the top right of your screen.
  2. Tap Account from the drop down menu
  3. Select the gear iconScreen_Shot_2018-09-05_at_12.08.00_PM.png from the top right of the screen.
  1. Tap the gear icon IMG_8408.JPG in the top left of the screen.
  2. Scroll down to see your contact information.
  1. Select your name in the upper left.
  2. Click Account from the drop down menu.
  3. Select the Communication tab from the menu on the left.

If there's any contact information you know you've used in the past with Remind that you're not seeing, then you most likely have multiple accounts. 

Step 2: Contact the Remind support team

As long as you can still access the email address or cell phone number that you aren't seeing, Remind support can help combine your Remind accounts!  

Reach out to our support team directly from your Remind account, or by clicking this linkUse the following message template when contacting support to ensure your accounts get merged efficiently:

Message template:

I think I have multiple Remind accounts. Please help me merge them all into 1 account. Below is a list of all the email addresses and cell phone numbers I've used with Remind:
Cell phone number(s):

Step 3: Check your email inbox and/or phone

You will hear back from our support team via email and/or text message for next steps to complete merging your Remind accounts.