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Parental permission to use Remind

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Veronica D. Joseph
Customer Support
For all Remind users

Remind is designed to comply with the Children's Online Privacy Protection Act (COPPA), a federal law that requires parents to consent to their child's participation—and for teachers and school administrators to verify that parents have agreed to Remind's Terms of Service and Privacy Policy on behalf of their child. That's what verifiable consent means.

Parents will not receive a consent request email from Remind when a Hub organization creates an account for their child as the school is giving Remind permission on behalf of the parent. 

Parents will receive an email detailing the steps required to provide verifiable consent for their under-13 child to use Remind when:

  • their child signs up for Remind via the web, app, or SMS.
  • an administrator or teacher manually adds the student to a Chat school or class.
  • the child's school permanently removes them from their organization, and the child doesn't have a consent form.
  • the child decides to leave a school, and they don't already have a consent form.
  • the child becomes disconnected from their parent's account.

        terri sent email.png

To give consent, a parent can: 

  1. Download a permission form from the original email, print and sign it, and upload a photo of the form using the links provided. 
  2. Use a credit card. Remind will immediately refund a $0.50 transaction on the card. Once parents give permission, Remind won't store their credit card information.

terri options.png

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Related articles

  • How do I connect a parent account to a child's account?
  • COPPA - Students under 13
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  • How do I access my parent account?
  • How do I submit a request to join a class?

Related articles

  • How do I connect a parent account to a child's account?
  • COPPA - Students under 13
  • Frequently asked questions for parents
  • How do I access my parent account?
  • How do I submit a request to join a class?

Can’t find what you’re looking for? Get in touch!

  1. Help Center
  2. Getting started
  3. Privacy and security

Parental permission to use Remind

Avatar
Veronica D. Joseph
Customer Support
For all Remind users

Remind is designed to comply with the Children's Online Privacy Protection Act (COPPA), a federal law that requires parents to consent to their child's participation—and for teachers and school administrators to verify that parents have agreed to Remind's Terms of Service and Privacy Policy on behalf of their child. That's what verifiable consent means.

Parents will not receive a consent request email from Remind when a Hub organization creates an account for their child as the school is giving Remind permission on behalf of the parent. 

Parents will receive an email detailing the steps required to provide verifiable consent for their under-13 child to use Remind when:

  • their child signs up for Remind via the web, app, or SMS.
  • an administrator or teacher manually adds the student to a Chat school or class.
  • the child's school permanently removes them from their organization, and the child doesn't have a consent form.
  • the child decides to leave a school, and they don't already have a consent form.
  • the child becomes disconnected from their parent's account.

        terri sent email.png

To give consent, a parent can: 

  1. Download a permission form from the original email, print and sign it, and upload a photo of the form using the links provided. 
  2. Use a credit card. Remind will immediately refund a $0.50 transaction on the card. Once parents give permission, Remind won't store their credit card information.

terri options.png

Was this article helpful?
Yes No
100 out of 481 found this helpful

Why wasn’t this article helpful?

Loader

Related articles

  • How do I connect a parent account to a child's account?
  • COPPA - Students under 13
  • Frequently asked questions for parents
  • How do I access my parent account?
  • How do I submit a request to join a class?

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