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Trust and safety on Remind

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Emily McDonnell
Customer Support

Remind is built for education, and we’re always working to ensure we stay focused on communication safety.

Here are the basics:

  • Contact information is completely private between students, parents, and teachers. All messages are sent through Remind numbers and emails, not your personal phone number or email address.
  • Messages on Remind can't be edited or deleted, so every conversation is recorded. Every user can download and email their message history at any time. Here's how to get your message history.
  • Users who violate our Community Guidelines can be blocked and reported to Remind.
  • Two-way communication is only available for students 13 and older. Parents need to give permission for students under 13 to receive messages in Remind.

Our Trust and Safety site also includes more information about our guidelines and practices, including our approach to security and features that help you control your information and experience. For administrators, our Remind Hub provides additional oversight and controls to help protect school communities.

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Related articles

  • Send an individual, group, class, or role-based message
  • How do I send a message to my teacher or administrator?
  • My district is banning Remind this year. What can I do?
  • How do I delete my account?
  • How do I edit, duplicate, or delete an auto message?

Can’t find what you’re looking for? Get in touch!

  1. Help Center
  2. Getting started
  3. Privacy and security

Trust and safety on Remind

Avatar
Emily McDonnell
Customer Support

Remind is built for education, and we’re always working to ensure we stay focused on communication safety.

Here are the basics:

  • Contact information is completely private between students, parents, and teachers. All messages are sent through Remind numbers and emails, not your personal phone number or email address.
  • Messages on Remind can't be edited or deleted, so every conversation is recorded. Every user can download and email their message history at any time. Here's how to get your message history.
  • Users who violate our Community Guidelines can be blocked and reported to Remind.
  • Two-way communication is only available for students 13 and older. Parents need to give permission for students under 13 to receive messages in Remind.

Our Trust and Safety site also includes more information about our guidelines and practices, including our approach to security and features that help you control your information and experience. For administrators, our Remind Hub provides additional oversight and controls to help protect school communities.

Was this article helpful?
Yes No
19 out of 47 found this helpful

Why wasn’t this article helpful?

Loader

Related articles

  • Send an individual, group, class, or role-based message
  • How do I send a message to my teacher or administrator?
  • My district is banning Remind this year. What can I do?
  • How do I delete my account?
  • How do I edit, duplicate, or delete an auto message?

Can’t find what you’re looking for? Get in touch!

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