Information used to operate the Remind service
Other companies make it possible for Remind to operate our service. These companies only have access to the account information they need to operate their services.
Below are the companies we currently work with and their respective privacy policies. Please note that the list may change over time.
- Apple for push notifications to Apple devices
- Amazon Web Services (AWS) is our primary data warehouse and hosts our servers
- Ayrshare to enable social media cross-posting of Remind announcements
- Braze to help us send important emails out to our users
- DataDog for hosting metrics and generating alerts
- Facebook for social media cross-posting
- Google for push notifications to Android devices, image content analysis, translations, and analytics
- Hotjar for collecting user feedback
- Imgix to help transmit image files in user messages
- Infobip handles SMS messages over 81010
- MaxMind for getting location from IP Address
- ParentSquare for enhanced product offering
- Pusher for handling pub/sub notifications to mobile and web clients
- Redislabs for hosting redis and memcache data stores
- RingCentral to allow our sales employees to call prospective customers
- Rollbar for tracking alerts and exceptions
- SendGrid for delivering Remind messages by email
- Stripe to enable our VPC payments
- Twilio handles SMS Messages over regular phone numbers
- Twitter/X for social media cross-posting
- Zendesk handles our customer support via email