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How can I view the CSV files for my auto message?

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Byanka Campos
Customer Support

For administrators with advanced messaging, a premium feature available with Remind Hub. On the web only. Please contact your Remind account manager or Remind support to learn more.

In the Uploaded files section of your auto messaging dashboard, you can view the auto message CSV files you transferred. If any auto messaging file has errors, we recommend downloading it so you can review the errors and resolve them. All CSV files will be available for 90 days after you've imported them into Remind on the web only.

This article will contain the following sections:

  • How to access your uploaded files
  • Additional resources

How to access your uploaded files

uploaded_files.pngYou will see a list of your CSV files, the number of errors each has, and the date and time you uploaded them.

  1. Log in to Remind on your desktop.
  2. Click Settings on your dashboard.
  3. Choose Auto Messaging.
  4. Select Uploaded Files.
    • Click the blue download icon Downloan_icon.png next to the auto message CSV file you would like to download.

Additional resources

  • How do I edit, duplicate, or delete an auto message?
  • How do I delete, edit, of generate new SFTP credentials for my auto messages?
  • How do I activate and deactivate my auto message?

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Related articles

  • How do I edit, duplicate, or delete an auto message?
  • How do I resolve auto messaging CSV file errors?
  • Other frequently asked questions for auto messaging
  • How do I send translated messages as a teacher, parent, or student?
  • How do I connect a parent account to a child's account?

Can’t find what you’re looking for? Get in touch!

  1. Help Center
  2. Administering Remind Hub
  3. Auto messages

How can I view the CSV files for my auto message?

Avatar
Byanka Campos
Customer Support

For administrators with advanced messaging, a premium feature available with Remind Hub. On the web only. Please contact your Remind account manager or Remind support to learn more.

In the Uploaded files section of your auto messaging dashboard, you can view the auto message CSV files you transferred. If any auto messaging file has errors, we recommend downloading it so you can review the errors and resolve them. All CSV files will be available for 90 days after you've imported them into Remind on the web only.

This article will contain the following sections:

  • How to access your uploaded files
  • Additional resources

How to access your uploaded files

uploaded_files.pngYou will see a list of your CSV files, the number of errors each has, and the date and time you uploaded them.

  1. Log in to Remind on your desktop.
  2. Click Settings on your dashboard.
  3. Choose Auto Messaging.
  4. Select Uploaded Files.
    • Click the blue download icon Downloan_icon.png next to the auto message CSV file you would like to download.

Additional resources

  • How do I edit, duplicate, or delete an auto message?
  • How do I delete, edit, of generate new SFTP credentials for my auto messages?
  • How do I activate and deactivate my auto message?

Return to top

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Related articles

  • How do I edit, duplicate, or delete an auto message?
  • How do I resolve auto messaging CSV file errors?
  • Other frequently asked questions for auto messaging
  • How do I send translated messages as a teacher, parent, or student?
  • How do I connect a parent account to a child's account?

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