Parents and students may reach out to you through Remind in order to have you assist them with schedule adjustments or other requests they can accomplish independently.

If a parent or student reaches out to you for one of the following actions, please provide them with the link to the Families and students section of the Help Center

• Scheduling additional one-off tutoring sessions
• Updating or Cancelling a single tutoring session
• Updating or Cancelling a tutoring plan with multiple sessions
• Updating the duration of a single or recurring session to 40 or 60 minutes

If they have additional questions or requests, please have them send Remind a message directly using the Get Help option within their Remind application.