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How to cancel your plan

Avatar
Dominic Jackson
Customer Support
  • Sign in to your remind account
  • Click the Remind Tutoring dashboard in the left-hand navigation bar 

Screen_Shot_2022-05-10_at_12.20.52_PM.png

  • On the same line as your student’s subject, select Edit Schedule 

Screen_Shot_2021-10-22_at_11.27.52_AM.png

  • Select Cancel recurring session

Screen_Shot_2021-10-22_at_11.29.35_AM.png

  • Choose the reason for your cancellation
    • Add any additional information if applicable.
  • Click Cancel plan.
  • Once the session has been canceled you will receive an email confirmation.
  • You can visit your Remind Tutoring dashboard here

To avoid any charges: Any cancellations or reschedules for a session must be requested at least 24 hours prior to the start time of the session. If a cancellation or reschedule request is submitted within 24 hours of the start time, the session will still be charged normally whether or not the student attends.

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Related articles

  • How to cancel a session with your tutor
  • Remind Tutoring: FAQ
  • How to reschedule a session with your tutor
  • How to book additional sessions
  • How to update your payment method

Can’t find what you’re looking for? Get in touch!

  1. Help Center
  2. Families and students
  3. Managing your sessions

How to cancel your plan

Avatar
Dominic Jackson
Customer Support
  • Sign in to your remind account
  • Click the Remind Tutoring dashboard in the left-hand navigation bar 

Screen_Shot_2022-05-10_at_12.20.52_PM.png

  • On the same line as your student’s subject, select Edit Schedule 

Screen_Shot_2021-10-22_at_11.27.52_AM.png

  • Select Cancel recurring session

Screen_Shot_2021-10-22_at_11.29.35_AM.png

  • Choose the reason for your cancellation
    • Add any additional information if applicable.
  • Click Cancel plan.
  • Once the session has been canceled you will receive an email confirmation.
  • You can visit your Remind Tutoring dashboard here

To avoid any charges: Any cancellations or reschedules for a session must be requested at least 24 hours prior to the start time of the session. If a cancellation or reschedule request is submitted within 24 hours of the start time, the session will still be charged normally whether or not the student attends.

Return to top

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Related articles

  • How to cancel a session with your tutor
  • Remind Tutoring: FAQ
  • How to reschedule a session with your tutor
  • How to book additional sessions
  • How to update your payment method

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