Remind Coaching

 

This article contains the following sections: 


Session details

What can I expect for the free trial session? How should I prepare?

First, you’ll tell us what you need help with. You can share details about your child’s classwork, topics to work on, and upload homework assignments. Then, you’ll be paired with a Remind coach based on this information. 

Your free trial session with a Remind coach will be an in-depth, 40-minute video session with interactive whiteboarding—just like a full paid session. Schedule your free session here.

How does Remind Coaching work?

You’ll be paired with a Remind coach based on the information you share about your child’s classwork, assignments, and any topics they need help with. Sessions include a video call through Remind with interactive whiteboarding on Scribble Together.

Thirty minutes before your session starts, you'll receive a message with a link to join the video call with your Remind coach. You’ll also receive a link to your interactive whiteboard. After the session, the coach will send you and your child a summary of the session, additional resources, and recommended next steps.

What topics do you cover?

Remind Coaching covers 2nd to 12th grade math subjects, including: Pre-algebra, Algebra, Geometry, Trigonometry, Pre-calculus, Calculus, AP Calculus AB, AP Calculus BC, AP Statistics, Statistics, and 2nd–6th grade math.

What devices do I need?

We recommend using two devices during the session: a computer for the video call and a large touchscreen device (like a Chromebook or tablet) for interactive whiteboarding. Click here to learn more about the pros and cons of different device setups.

If you're using a mobile device, be sure to download the Remind app from the App Store (iOS) or Google Play (Android) so you can join the video call.

How can I be involved as a parent?

Parents are encouraged to participate actively in Remind Coaching. After every session, you’ll receive a summary email about your child’s progress. You’re also welcome to “sit in” on video coaching sessions and communicate directly with the coach via Remind.

How is progress measured?

At the beginning of each session, the coach and your child will identify a clear goal for the session and assess how your child feels about that goal on a rating scale. At the end of the session, your child will rate how they feel about the goal after working with the coach.

Coaches will also track overall critical learning skills and subject matter knowledge over time. All of these details will be included in your session summary.

Will the coach be with my child the entire time of the session?

Yes, the coach will be working one-on-one with your child for the entirety of the session. 

Will each session be customized?

Yes, you can customize your sessions. Each week, you’ll answer a few questions and upload any relevant homework assignments or problem sets that you want to focus on specifically.

Your first session is totally free! Ready to schedule? Click here.

 

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Our coaches 

Who can become a coach? 

Remind coaches are experienced K-12 classroom teachers in the US who also have 1-on-1 tutoring experience. Like your child’s teachers, coaches know the material inside and out—and what’s important to focus on for class.

What do we look for in a coach? 

Our coaches are selected through a thorough interview and screening process, which includes vetting their ability to tailor instruction for different needs. We look for coaches with strong communication skills who know how to build a student’s confidence. Our coaches will meet your student where they are, regardless of skill. We also recognize that some students have more trouble focusing in online environments. Accordingly, we select coaches who are highly engaging, organized, and versed in online instructional tools.

Can I choose which coach to work with? Will we get the same coach each time? 

Based on your child’s needs, Remind will recommend a coach with the right experience for your first session. If you like your coach from the first session, you can choose to continue working with them—we find that students are most successful when they work with the same coach over time and build a trusting relationship. 

If your coach wasn’t a great fit, we can recommend a different coach for future sessions based on your feedback. You always have the option to change coaches at any point by contacting us here.

What is included in your background check?

Remind’s background check includes checks across local, county, federal, and global databases, as well as a sex offender search.

 

Ready to try your free session? Click here.

 

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Scheduling

What is the availability for Remind Coaching sessions? 

Remind Coaching is available Monday through Thursday from 1pm to 8pm Pacific time.

How long and frequent are sessions?

Remind Coaching sessions are 40 minutes each, with the option of extending to 60 minutes. Our 40-minute sessions are $40/session and our 60-minute sessions are $60/session. You can contact us to extend a scheduled session before it starts, or tell us when scheduling new sessions.

If you’re getting started with Remind Coaching, you will be automatically enrolled in weekly sessions and your first session is free! After your first session, you will be contacted via email by one of our Coaching Care managers and they can help you make any adjustments to your session date, frequency or time if you would like to customize your sessions. Otherwise, you can also reach our customer care team here: https://www.remind.com/coaching/help/form. 

How do I schedule sessions?

When you sign up for your first session, you will be auto enrolled for weekly coaching sessions at the same date and time requested. 

To schedule subsequent sessions, or make adjustments to your plan please visit remind.com/coaching/help/form to contact our customer care team. 

When can I schedule future sessions?

You can schedule sessions up to one day in advance. Please note that if you schedule a session within 24 hours of the start time and decide to cancel, you will be charged for the full amount.

How do I cancel or skip a session?

If you need to cancel a session, please visit remind.com/coaching/help/form and submit the cancellation form at least 24 business hours before the scheduled start time. You’ll receive a confirmation within 4 business hours. 

If you cancel a session within 24 business hours of its scheduled start time, you’ll be charged for the full amount. Out of fairness to our coaches and their schedules, coaches are compensated for sessions canceled on short notice.

 

Ready to try your free session? Click here.

 

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Subscription & Billing

Is the first session really free? 

Yes, the session is free. Your free trial session with a Remind coach will be a full 40-minute video session with interactive whiteboarding—just like a regular paid session—so you can feel confident continuing your Remind Coaching plan. 

Ready to try your free session? Click here.

Why do you require a payment method for a free session?

We ask for a payment method to verify your identity, serve as parental consent, and validate payment details for your weekly coaching sessions after the trial session. Your card will only be charged for additional sessions after your free trial session.

How much is a session?

Your first Remind Coaching session is free. After that, pricing is $40 for a 40-minute session or $60 for a 60-minute session.

What plans or scheduling options do you offer? 

After you try out your free session, you will be enrolled automatically for sessions at the same time and day for 40 minutes. If you would like to make any adjustments to your schedule, such as increasing your time to 60 minutes, please let us know! Pricing is $40 for a 40-minute session or $60 for a 60-minute session. 

You can continue with the plan that works for you (priced per session):

  • Weekly plan: One 40-minute or 60-minute session per week.
  • Custom plan: Choose 40-minute or 60-minute sessions and schedule as needed, whether in advance or on demand. 

Most parents choose the Weekly plan so their child can work with the same coach every week to build on progress over time. The Weekly plan is flexible, so you can skip or add sessions for a given week or cancel at any time.

Can I do longer than 40 minutes?

Yes, you can extend any session to 60 minutes prior to its start time. A 60-minute session is $60.

How will I be billed? 

If you like your free session, you are already enrolled for weekly sessions at the same time and day of the week. If you would like to make any adjustments to your plan, like a cancellation, coach change or reschedule you can do so at any time. Your credit card will only be charged the morning of a scheduled session, or for any late cancellations requested within 24 business hours of the session.

 

Ready to try your free first session? Click here.

 

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