Remind Coaching

 

Session details

What can I expect for the free trial session? How should I prepare?

Your free trial session with a Remind coach will be an in-depth, 40-minute video session with interactive whiteboarding—just like a full paid session. Schedule your free session here.

First, you’ll tell us what you need help with. You can share details about your child’s classwork, topics to work on, and uploaded homework assignments. Then, you’ll be paired with a Remind coach based on this information. Sessions include video calling through Remind with interactive whiteboarding on Scribble Together.

How does Remind Coaching work?

You’ll be paired with a Remind coach based on the information you share about your child’s classwork, assignments, and any topics they need help with. Sessions include a video call through Remind with interactive whiteboarding on Scribble Together.

Thirty minutes before your session starts, you'll receive a message with a link to join the video call with your Remind coach. You’ll also receive a link to your interactive whiteboard. After the session, the coach will send you and your child a summary of the session, additional resources, and recommended next steps.

What topics do you cover?

Remind Coaching covers 2nd to 12th grade math subjects, including: Pre-algebra, Algebra, Geometry, Trigonometry, Pre-calculus, Calculus, AP Calculus AB, AP Calculus BC, AP Statistics, Statistics, and 2nd–6th grade math.

What devices do I need?

We recommend using two devices during the session: a computer for the video call, plus a larger touchscreen device (like a Chromebook or tablet) for interactive whiteboarding. If you don’t have a larger touchscreen device, a mobile phone with a touchscreen works as well.

Remind Coaching also works with a single device. If you have a mobile device, you’ll need to download the Remind app from the App Store (iOS) or Google Play (Android) in order to join the video call.

How can I be involved as a parent?

Parents are encouraged to participate actively in Remind Coaching. After every session, you’ll receive a summary email about your child’s progress. You’re also welcome to “sit in” on video coaching sessions and communicate directly with the coach via Remind.

How is progress measured?

At the beginning of each session, the coach and your child will identify a clear goal for the session and assess how your child feels about that goal on a rating scale. At the end of the session, your child will rate how they feel about the goal after working with the coach.

Coaches will also track overall critical learning skills and subject matter knowledge over time. All of these details will be included in your session summary.

Will the coach be with my child the entire time of the session?

Yes, the coach will be working one-on-one with your child for the entirety of the session. 

Will each session be customized?

Yes, you can customize your sessions. Each week, you’ll answer a few questions and upload any relevant homework assignments or problem sets that you want to focus on specifically.

 

Your first session is totally free! Ready to schedule? Click here.


Our coaches 

Who can become a coach? 

Every Remind coach is a certified math teacher in the US with classroom teaching as well as 1-on-1 tutoring experience. Like your child’s teachers, coaches know the material inside and out—and what’s important to focus on for class.

What do we look for in a coach? 

All coaches are required to submit their teaching certifications and undergo the same criminal background check required for all Remind employees. Every candidate is individually interviewed and vetted, with a focus on their experience tutoring children, working through problems, and tailoring instruction for different needs.

What does coach training look like?

Once selected, coaches are rigorously trained to provide a consistent Remind Coaching experience, including setting goals, assessing progress, and following up with appropriate resources and tips.

Can I choose which coach to work with? Will we get the same coach each time? 

Based on your child’s needs, Remind will recommend a coach with the right experience for your first session. If you like your coach from the first session, you can choose to continue working with them—we find that students are most successful when they work with the same coach over time and build a trusting relationship. 

If your coach wasn’t a great fit, we can recommend a different coach for future sessions based on your feedback. You always have the option to change coaches at any point by contacting us directly at coaching@remind.com.

What is included in your background check?

Remind’s background check includes checks across local, county, federal, and global databases, as well as a sex offender search.

 

Ready to try your free session? Click here.


Scheduling

What is the availability for Remind Coaching sessions? 

Remind Coaching is available Monday through Thursday from 1pm to 8pm Pacific time.

How long and frequent are sessions?

Remind Coaching sessions are 40 minutes each, with the option of extending to 60 minutes. A 60-minute session is $60. You can contact us to extend a scheduled session before it starts, or tell us when scheduling new sessions.

If you’re getting started with Remind Coaching, we recommend the Standard plan with one 40-minute session per week. You can also build a custom plan (priced per session) or schedule sessions on demand.

How do I schedule sessions?

When you sign up for your first session, you’ll be prompted to select a date and time. You can schedule sessions for the same day, or within the next 6 days that Remind Coaching is available.

To schedule subsequent sessions, you or your child can message Remind Coaching through the Remind app or email coaching@remind.com. We’ll respond as soon as we can during business hours.

When can I schedule future sessions?

You can schedule sessions up to one day in advance. Please note that if you schedule a session within 24 hours of the start time and decide to cancel, you will be charged for the full amount.

How do I cancel or skip a session?

If you need to cancel a scheduled session, message Remind Coaching through the Remind app or email coaching@remind.com at least 24 hours before the scheduled start time. You’ll receive a confirmation within 4 business hours. 

If you cancel a session within 24 hours of its scheduled start time, you’ll be charged for the full amount. Out of fairness to our coaches and their schedules, coaches are compensated for sessions canceled on short notice.

 

 

Ready to try your free session? Click here.


Subscription & Billing

Is the first session really free? 

Yes, the session is free. Your free trial session with a Remind coach will be a full 40-minute video session with interactive whiteboarding—just like a regular paid session—so you can feel confident purchasing the service. 

Ready to try your free session? Click here.

Why do you require a payment method for a free session?

We ask for a payment method to verify your identity, serve as parental consent, and validate payment details if you choose to transition into the paid program. Your card will only be charged for sessions you choose to schedule after your free trial session.

How much is a session?

Your first Remind Coaching session is free. After that, pricing is $40 for a 40-minute session or $60 for a 60-minute session.

What plans or scheduling options do you offer? 

After you try out your free session, it’s $40 for a 40-minute session or $60 for a 60-minute session. You can continue with the plan that works for you (priced per session):

  1. Weekly plan: One 40-minute session per week
  2. Custom plan: Choose 40- or 60-minute sessions and schedule as needed, whether in advance or on demand

Most parents choose the Weekly plan so their child can work with the same coach every week to build on progress over time. The Weekly plan is flexible, so you can skip or add sessions for a given week or cancel at any time.

Can I do longer than 40 minutes?

Yes, you can extend any session to 60 minutes prior to its start time. A 60-minute session is $60.

How will I be billed? 

If you like your free session, you can sign up for more—there’s no subscription required, so you can cancel a Remind Coaching plan at any time. Your credit card will only be charged the morning of a scheduled session.

 

Ready to try your free first session? Click here.

 


Have more questions?

Email us at coaching@remind.com or chat with us by clicking the chat button at remind.com/coaching.