Direct Sync CSV file format errors

Available to administrators with a Remind School Plan or District Plan. You can learn more about these plans here.

After you transfer your CSV files to Remind via SFTP, Remind will check the files to ensure formatting is correct. If Remind detects formatting issues with your files, you will be notified by email with a link to your SIS Sync report that will indicate which CSV files require revision.

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From your district-level SIS sync report:

  1. Click View details and review the file format errors detected in your CSV files.
  2. Download the files we received and address the formatting errors that need to be corrected.
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    • *Find the Direct Sync CSV format instructions here.
  3. Once you've addressed the errors, transfer your revised, complete set of CSVs to Remind via SFTP. Remind will attempt to re-process your sync when your revised CSV files are received.