Administrator oversight and controls

For administrators with a Remind plan.

Not exactly sure how to do something in your new admin dashboard tools and controls? Below are some common questions we hear from our administrators with The Remind Plan. 

  1. How do I add and remove administrators from my Remind Plan?
  2. How do I manage people in my organization?
  3. When I remove someone from my organization, does it delete their Remind account entirely?
  4. How do I reach my entire organization with just one message?
  5. What data and statistics can I see with my administrator dashboard?
  6. How do I access the message history for a participant at my organization?

Click the question to be taken directly to the answer or scroll down to read through all the answers to these common administrator questions. Don't see your question, ask us here!

  1. How do I add and remove administrators from my Remind Plan?
    Learn how to quickly add and remove administrators from your Remind plan.
  2. How do I manage people in my organization?
    Select the People tab from your admin dashboard for the specific school and then check the box to the left of their name. A blue drop down menu will appear from the top providing the option to Change role, Get message history, or Remove from school. You can also select the 3 vertical dots to the far right of their name from the Actions column for additional management tools: View profile, Copy to another class, Block User, and Report to Remind. 

    You can also bulk remove or copy users to another class in your People List. Click on the circle left of each participant name. Then, click "Remove" or "Add to another class" in the right panel.  
  3. When I remove someone from my organization, does it delete their Remind account entirely?
    No. This will remove the user from your school but will not delete their Remind account or delete any individual conversations with other users at your school. To delete the user, please Report to Remind.
  4. How do I reach my entire organization with just one message?
    Learn how to reach your entire organization with one message.
  5. What data and statistics can I see with my administrator dashboard?
    School administrators have access to the following data and statistics for their school: number of participants in a school by role (teacher/s/p), how participants receive messages (text, email, app, web), and the number of messages sent in a school during a particular period of time (date/week/month).

    District administrators have access to the following data and statistics for all schools in their district on the Remind Plan mentioned above as well as a district-level overview of schools, teachers, participants, classes, and announcements.
  6. How do I access the message history for a participant at my organization?
    Use this helpful resource to access message history.