For all Remind users.

You can add, remove, or edit your cell phone number and email address and adjust your app and desktop notifications anytime. You can also turn email and push reaction notifications for your messages on or off via your Notification preferences dashboard online. 

This article has the following sections:

• Keep in mind
• Set contact method notification preferences
  • Web
  • iOS
  • Android
• Set message reaction notification preferences

Keep in mind

 Please do not add your phone number to your child's account. This can cause you to merge your parent account with your child's account accidentally and this action is irreversible.

When you download the app, push notifications are turned on, and your text and email Remind messages are automatically disabled - so you do not receive duplicate notifications.

If you add your landline number to your account, it will only be reachable for: 

• Voice calls: With voice calls, you can reach both mobile and landline numbers. Personal phone numbers stay private, and calls are automatically logged.
  
  
• Urgent messages: When administrators send urgent messages, they'll reach everyone in your community across all available devices, including landlines.

Please keep your Remind account up-to-date with your most recent contact information, and let your organization know if your phone number and/or email changes. This will ensure you receive your messages and prevent someone else from gaining access to your account.

Set contact method notification preferences

Web

1. Log in to your Remind account on a computer.
2. Click your name in the upper left-hand corner.
3. Choose Account settings.
4. Select the Notification Preferences tab.
5. Set your preferred way to receive notifications under Contact methods.

Note: You can change, add, or remove an email or phone number in your account on this page. Once you've been added, you'll need to confirm your new device through a 4-digit confirmation code, so please make sure you can easily access your landline and/or mobile number. 

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iOS

1. Open the app.
2. Tap the gear settings icon to the right of your name.
3. Select Notifications.
4. Tap the three vertical dots next to the right of the device.
5. Select turn off notifications, turn on notifications, or select remove from account to delete a device. Select Receive phone calls on this device to get voice calls.
6. Tap Add phone or email at the bottom to connect another device to your Remind account. 

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Android

1. Open the app.
2. Tap the settings icon located to the right of your name.
3. Select Notifications.
4. Tap the three vertical dots next to your contact device.
5. Select Turn on notifications to or Turn off notifications, or Remove from account.
6. Tap Add phone or email at the bottom of the screen to connect another device to your Remind account. 

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Set message reaction notification preferences

This is a web-only feature.

The reaction notification preferences you set will adhere to the Contact methods you have for your email and app push notifications. For example, if notifications for your email are on, but your app push notifications are off, you'll only receive reaction notifications via email. The default setting is on.

1. Log in to your Remind account on a computer.
2. Click your name in the upper left-hand corner.
3. Choose Account settings.                                                                       
4. Select Notification preferences from the navigation menu.
5. Scroll down to the Notifications preferences section.
6. Set your preference toOn if you want to receive an email or push notification each time a person leaves an emoji reaction to a message you sent. Set it to Off if you want to avoid getting notified whenever someone reacts to a message you sent them.

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