Do participants need the app to send messages?

If teachers choose to receive messages, class participants can reach them from whatever device they’re using.

If participants receive text or email notifications, they can only reply to messages from the teacher. At the moment, they also can’t attach files to their replies via email.

  • Text: Reply to the number that the text was sent from (all messages from the teacher).
  • Email: Reply to the email that the message was sent from (direct messages only, not class announcements).

To send messages and attach files, participants can log in to their accounts on the mobile app, web, and desktop app.

If you have other questions, check out our other FAQs in the help center. And, as always, please feel free to reach out via email or through Live Help.