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What is your policy regarding reschedules or cancelations?

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Alexia
Customer Support

Remind Tutoring does not require you to sign a contract, meaning you are free to cancel or change your tutoring schedule at any time, with no commitment.

 

However, Remind Tutoring does have a 24-hour notice cancellation policy: Any session canceled or rescheduled with more than 24 hours notice will not be charged, but any session canceled or rescheduled by the customer for any reason with less than 24 hours from the scheduled start time of the session will still be charged the full amount.

 

For more information on how to cancel or change your schedule, please see here for:

  • How to reschedule an individual session or update your tutoring plan
  • How to cancel an individual tutoring session
  • How to cancel all upcoming tutoring sessions

Related articles

  • How to reschedule a tutoring session
  • How to cancel a tutoring session
  • How to cancel ALL tutoring sessions
  • Additional resources for sessions
  • How to schedule a tutoring session

Can’t find what you’re looking for? Get in touch!

  1. Help Center
  2. Families and students
  3. Scheduling

What is your policy regarding reschedules or cancelations?

Avatar
Alexia
Customer Support

Remind Tutoring does not require you to sign a contract, meaning you are free to cancel or change your tutoring schedule at any time, with no commitment.

 

However, Remind Tutoring does have a 24-hour notice cancellation policy: Any session canceled or rescheduled with more than 24 hours notice will not be charged, but any session canceled or rescheduled by the customer for any reason with less than 24 hours from the scheduled start time of the session will still be charged the full amount.

 

For more information on how to cancel or change your schedule, please see here for:

  • How to reschedule an individual session or update your tutoring plan
  • How to cancel an individual tutoring session
  • How to cancel all upcoming tutoring sessions
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Related articles

  • How to reschedule a tutoring session
  • How to cancel a tutoring session
  • How to cancel ALL tutoring sessions
  • Additional resources for sessions
  • How to schedule a tutoring session

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