How do I access the message history for a user at my school?

Available to administrators with a School or District Plan.

Go to the Admin Console and find the user in the appropriate school. Click on the three dots on the far right of the name and select Get message history.

A district administrator can access message history for the following:

  • Announcements the user sent to classes in the district
  • Conversations between that user and someone else in the district
  • Group conversations where all participants are in the district

A school leader can request message history for the following:

  • Announcements the user sent to classes in the school
  • Conversations between that user and someone else in the school
  • Group conversations where all participants are in the same school