How do I access the message history for a user at my school?

Available to administrators with a School Plan or District Plan.

Go to the People tab in your admin dashboard for the appropriate school and find the name of the user's message history you want to access. Then either click the three dots to the far right of the name and select Get message history or simply check the box to the left of their name and select Get message history from the blue drop-down menu at the top.

A district administrator can access message history for the following:

  • Announcements the user sent to classes in the district
  • Conversations between that user and someone else in the district
  • Group conversations where all participants are in the district

A school administrator can request* message history for the following:

  • Announcements the user sent to classes in the school
  • Conversations between that user and someone else in the school
  • Group conversations where all participants are in the school

*This request will need to be approved by either the district administrator or by the teacher the message history is being requested for.